Job Summary
Responsible for establishing project management standards and for overseeing Project Management and / or Business Analyst staff, who are in turn responsible for project execution and delivery on a daily basis. Responsible for strategic development and implementation of assigned projects. Ensures completion of projects from original concept through final implementation.
Major Duties and Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Works closely with leadership to create roadmap and coordinate development and implementation of multiple initiatives.
- Provides purpose, guidance and motivation to team members. Tracks project statuses; adjusts team member assignments and resource allocations to ensure project objectives are delivered on time and within budget.
- Responsible for performance review and monitoring continuous improvement plans.
- Manages project staff results by coaching, counseling, and disciplining employees; Plans, monitors, and appraises job results.
- Ensures alignment between project objectives and technical/operational solutions. Monitors and guides projects to ensure quality development and on-time delivery within budget.
- Ensures updated project documentation is maintained.
- Reviews and approves project budgets, funding requests, forecasts, invoices, cost allocations, and reporting.
- Guides and reinforces project management best practices. Applies lessons learned from previous projects. Ensures compliance with department policies, procedures and practices.
- Recruits, hires, trains and manages department staff.
- Perform other duties as requested.
Required Qualifications
Skills/Abilities and Knowledge
- Ability to read, write and speak the English language to communicate with co-workers, customers, and external company personnel in person, on the phone, and in writing in a clear, straight-forward, and professional manner.
- Ability to work independently.
- Ability to supervise and motivate others.
- Ability to prioritize, organize and handle multiple projects and tasks simultaneously.
- Excellent interpersonal skills with a can-do attitude, diplomatic approach, confidence and comfort around peers and leadership team.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills. Ability to establish rapport, define expectations and gain commitment to project goals and deliverables.
- Ability to develop strong relationships with cross-functional teams.
- Ability to manage multiple initiatives simultaneously and independently.
- Ability to translate and synthesize data and complex information into compelling narrative.
- Ability to make decisions and solve problems collaboratively while working under pressure.
- Proficiency with personal computer and software applications.
Education
- Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experience.
- Project Management certification or successful completion of a recognized project management curriculum is preferred.
Related Work Experience
- 5 + years of Project management.
- 2 + years of Management experience.
Working Conditions
- Office environment.
- Flexibility to work extended hours.
- 10-15% travel.
Preferred Qualifications
Education
- SAFe or other similar industry certifications (preferred).
Related Work Experience
- Mobile Industry Experience (preferred).