Product Operations Specialist- Apparel & Accessories- Johnston & Murphy

Job Summary

The position serves as a key liaison between Apparel/Accessories Design & Development, Merchandising, and Marketing teams. This role is responsible for coordinating product-related activities across channels, including sample management, calendar oversight, and product information accuracy. This position also supports business-to-business and licensing programs through coordination of program development, timeline management, and communication with internal teams and external partners. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Job Responsibilities

Oversee and coordinate product sample needs for DTC and Wholesale channels, establishing priorities and ensuring accurate tracking, organization, and readiness for key meetings and presentations
Own and manage cross-functional calendars for merchandising milestones, product launches, market appointments, and marketing initiatives; proactively identify conflicts and drive alignment across teams
Partner with Merchandising to support line planning, product setup, and sales materials, ensuring accuracy and alignment with seasonal strategies
Collaborate with Marketing to coordinate product samples for photoshoots and campaigns; review and validate product details used in brand communications
Serve as primary point of contact for business-to-business/uniform programs, overseeing program setup, reporting, and ongoing coordination with internal stakeholders and external partners
Coordinate and monitor licensing program requirements, ensuring timely submissions, approvals, and adherence to external partner processes and deadlines
Develop, maintain, and continuously improve tracking tools and documentation to monitor timelines, deliverables, and overall program performance
Oversee organization and operational flow of sample rooms and storage areas, ensuring efficiency, accuracy, and support for seasonal inventory movement
Provide guidance and task directions to supporting team member(s), as applicable, to ensure execution of product operations activities
Proactively communicate with cross-functional teams to drive alignment, resolve issues, and ensure timely delivery against key milestones
Job Requirements

Bachelor's degree in Merchandising, Marketing, Business, or related field, or equivalent work experience
3-5 years of experience in merchandising, product operations, marketing coordination, or related area
Strong organizational and time management skills with the ability to handle multiple priorities and deadlines
Effective communication skills and ability to work cross-functionally with internal teams and external partners
High attention to detail and accuracy in managing product information and materials
Experience with product samples, merchandising processes, or marketing support preferred
Familiarity with licensing or business-to-business programs is a plus
Proficient in Microsoft Office (Excel, PowerPoint, Outlook)
Ability to work in a fast-paced, deadline-driven environment

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