Job Overview
The Program Manager at VML Health is responsible for building, coaching, and leading teams to ensure successful delivery of projects across the brand portfolio. He/she will proactively solve problems, manage team dynamics, project financial performance, clearly communicate status, and drive project deliverables to meet deadlines.
What You'll Do
Manage a program of projects for our health clients, including defining project dependencies and prioritization of workload
Continuously monitor project health via resourcing, profitability and burn rates
Work closely with Client Engagement and Delivery teams to architect solutions that best meet client requirements
Become an expert in our health clients’ medical/legal/regulatory review processes
Create and draft scopes of work and change orders
Own resourcing for each project by working closely with discipline leads and resourcing management to determine assignments
Support creation of RFP responses with other teams within VML Health and new business engagement
Manage internal teams and client relationships in alignment with Client Engagement team
Maintain direct client relationships with Product Owners and client management leadership
Responsible for interviewing and hiring recommendations for Project Manager and Senior Project Manager levels
Serve as a key point of contact and liaison for cross-divisional teams, agency peers and management
Who You Are and What You Bring
6+ years of project management experience, including work at a marketing agency and with pharmaceutical brands
Proactive, assertive leadership in problem‑solving, financial success of projects, maintaining timelines, and reducing inefficiencies
Strong interpersonal skills and ability to resolve conflicts with productive outcomes
Ability to work across departments with diplomacy and understanding of others’ roles and perspectives
Ability to manage multiple work‑streams efficiently
Extensive team‑management experience for teams of 5+
Systems thinking: view problems in context and align solutions with strategic direction of clients and company
Proactive, adaptable, flexible
Life‑long learner committed to continuous improvement
Strong attention to detail
Demonstrated ability to operate under tight deadlines with complex business and technical solutions
Excellent written and verbal communication skills
PMP certification preferred
What You'll Need
Proven experience in program management within a marketing agency, focusing on healthcare clients.
Strong understanding of project management methodologies and tools.
Excellent communication, interpersonal, and organizational skills.
Ability to manage multiple projects and teams effectively.
Problem‑solving and decision‑making abilities.
Benefits and Compensation
Competitive benefits: full spectrum of group health coverage options (medical, dental, vision), generous 401(k) match (100% dollar‑for‑dollar up to 5% of salary), various paid time off.
Growth‑minded opportunities: real‑time feedback, growth‑oriented mindset, training opportunities through VML and WPP.
Hybrid work model: teams in the office average four days a week with accommodations for flexibility.
Salary Range
$60,000 — $140,000 USD (dependent on location, business needs, level, experience, qualifications).
Equal Opportunity Employer
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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Program Manager (Health)
VML HEALTH, Kenmore, NY, United States
Salary min: $60,000.00
Salary max: $140,000.00