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Salesforce Program Manager

Sand Cherry Associates, New York, NY, United States


Program Manager For Salesforce Transformation Initiative

At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client's confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success.
We are seeking an experienced Program Manager to support Phase 2 and Phase 3 of a large-scale Salesforce transformation initiative. This role will be instrumental in consolidating multiple legacy Salesforce instances into a single, standardized, and enhanced platform while decommissioning outdated tools, portals, and systems used by customer support and sales teams.
The ideal candidate is a hands-on program leader who has strong Salesforce implementation experience and can provide immediate support to leadership, and drive execution across multiple workstreams to consolidate changes and enhance the platform. This is a remote role that will require occasional travel (1 week per month) to the client site in Houston, Texas. All qualified candidates MUST be authorized to work in the United States without requiring visa sponsorship or transfer. Please note that we do not work C2C.
Responsibilities
Program Execution & Delivery
Lead and support Phase 2 and Phase 3 of a Salesforce implementation and consolidation program
Oversee migration from multiple legacy Salesforce instances to a unified platform
Coordinate decommissioning of legacy portals, tools, and systems
Project & Program Management
Develop and maintain comprehensive project plans, timelines, and deliverables
Drive workstream management, execution, and cross-functional alignment
Prepare executive-level status reports, dashboards, and communications
Ensure program milestones, risks, and dependencies are actively managed
Stakeholder & Vendor Management
Partner closely with program leadership to provide immediate operational and strategic support
Collaborate with cross-functional stakeholders including:
Development teams (including external vendor partners)
Change management teams
Business sponsors and leadership
Frontline sales and customer support users
Act as a liaison between technical and business teams
Salesforce Implementation Support
Support implementation and optimization of Salesforce capabilities
Ensure alignment across:
Service Cloud
Sales Cloud
Marketing Cloud (preferred)
Strategic Planning & Documentation
Support strategic planning initiatives and roadmap development
Own program documentation including governance materials, reporting, and process documentation
Drive best practices in program management and Salesforce delivery