Stage Manager REMOTE

Position Overview
The Stage Manager is primarily responsible for being the member of the Production Team who owns the development and execution of the cue calling aspects of a show. The Stage Manager will typically be collaborating with a Show Producer but sometimes will be the Show Production Lead of a session. The Stage Manager reports to the Associate Director, Event Production.

NOTE: This position is a REMOTE (Hybrid) work location. The ideal candidate can live anywhere in the U.S., but preferably near a major airport due to the frequency of travel for events.

Key Job Responsibilities
Event Pre-Production

Collaborate with the Event Producer and/or Show Producer to create and maintain show production documents (Run of Show, Cue Sheet, Media Grids, Scripts, etc).

Attend internal and customer calls as they related to the ROS or other session elements.

Identify and mitigate risks to projects and solve issues before they affect production by collaborating with internal stakeholders.

If a producer is not involved, act as the client point of contact for all show production elements.

Event

Collaborate with the Show Producer to run internal and client rehearsals.

Own the room once doors are open – managing the operating crew and calling the show.

Proactively and independently troubleshoot and resolve production issues as they arise.

Collaborate with the Encore Hotel and Technical Teams to ensure customer expectations are exceeded.

Maintain documentation and ensure the show team has updated copies.

Post-Event

Attend internal and client debriefs.

Ensure all documentation is updated and archived.

Relationship & Team Management

Manage and build client relationships across multiple events to bring consistency.

Perform other duties as needed for Event Production.

Job Qualifications

3-5 years experience with building cue sheets and calling shows.

Bachelor’s degree in a relevant field preferred.

Onsite crew management experience.

Strong client relationship skills, strong written and oral communications skills, and detail oriented.

Knowledge of hospitality industry.

Computer proficiency required including MS Office.

Proficiency in ShoFlo requested but not required.

Competency Group

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

Decision Quality

Manages Complexity

Value People

Collaborates

Physical Requirements
Team members must be able to meet the physical demands included below in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options are: Continuously, Frequently, Occasionally, and Never.

Hours Per Day

Lifting 0‑15 lbs – Occasionally

Lifting 16‑50 lbs – Rarely

Lifting 51‑100 lbs – Rarely

Lifting Over 100 lbs – Never

Standing 0‑1 Hours – Occasionally

Walking 0‑1 Hours – Rarely

Stooping 0‑1 Hours – Rarely

Crawling 0‑1 Hours – Never

Kneeling 0‑1 Hours – Never

Bending 0‑1 Hours – Occasionally

Reaching (above your head) 0‑1 Hours – Occasionally

Climbing 0‑1 Hours – Rarely

Auditory/Visual Requirements

Close Vision – Continuously

Distance Vision – Continuously

Color Vision – Continuously

Peripheral Vision – Continuously

Depth Perception – Continuously

Physical Requirements: Identifies the physical requirements that team members perform without assistance.

Work Environment
Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand, and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high‑end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on‑call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on‑call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

Up to 75% travel required.

Additional Information
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Salary Pay Range: $58,642.00 - $76,235.00.

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

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