Customer Experience Specialist

Cool-Willy in Tucson, AZ is seeking a full-time customer service representative to manage high call volumes and provide tailored HVAC solutions. Responsibilities include handling calls, documenting interactions in CRM, and collaborating with dispatch and technicians. Candidates should have experience in customer service, strong communication skills, and technical proficiency. The position offers a starting pay of $16–$19 per hour plus a monthly bonus and a comprehensive benefits package including health insurance and paid time off.
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