Customer Experience Specialist

Wayne Tile Co. in Rockland, Massachusetts, is seeking a dedicated Customer Service Representative. This role involves being the first point of contact for customers, handling inbound calls, and resolving inquiries. Excellent verbal and listening skills, alongside a strong customer service mentality, are essential. Responsibilities include documenting calls in the CRM and assisting customers with their needs. Join a team focused on enhancing customer relationships and achieving performance metrics.
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