Consumer Insights Analyst (Hybrid)

Overview
We are seeking a curious, analytical, and business‑minded Consumer Insights Analyst to help strengthen our understanding of the competitive landscape and our customers. In this role, you will support the development of competitive intelligence capabilities and contribute to a robust consumer insights agenda that informs strategic decision‑making across the organization.

You’ll work across a variety of data sources ranging from market research and customer feedback to competitive analysis, to uncover meaningful insights and translate them into clear, actionable recommendations. This role is ideal for someone who enjoys connecting the dots between data and business strategy, and who is motivated to elevate the voice of the customer to drive growth and innovation.

Responsibilities

Support the development of competitive intelligence capabilities across the organization, including managing internal/external data sources and maintaining the dashboard

Monitor key competitors, emerging trends, and potential disruptors; contribute to competitive profiles, win/loss analyses, and market landscape assessments

Assist in executing the organization’s consumer learning agenda, supporting research projects from design and questionnaire development through analysis and reporting

Synthesize data from multiple customer sources (e.g., surveys, first‑party data/customer analytics, secondary research) into clear insights with recommendations

Apply a business‑oriented mindset to uncover the “so what” behind the data and support brand growth initiatives

Advocate for the voice of the customer by sharing insights across the organization

Identify new customer and competitive AI insight capabilities for fresher data faster

Requirements

Bachelor’s degree in Marketing, Business, Research, Analytics, or a related field

3+ years of experience in market research, competitive intelligence, or consulting (e.g., strategy, management, or financial), with exposure to financial services preferred

Hands‑on experience conducting DIY survey‑based research, with strong quantitative and analytical skills

Ability to synthesize and analyze multiple data sources (e.g., primary research, secondary reports, customer feedback, social media) to generate clear, actionable insights

Strong problem‑solving skills with the ability to identify trends, interpret data, and support business recommendations

Proficiency in Excel required; experience with data visualization tools such as MicroStrategy or similar platforms is a plus

Familiar with and experience in AI (research capabilities, use cases, prompting)

Compensation
The budgeted annual salary range for this position is $69,000 to $99,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full‑time employees are eligible to participate in Company benefits, described in more detail here.

Benefits

Hybrid roles require in‑office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays

Health, dental, and vision insurance including mental health benefits

401(k) matching plus a Roth option (U.S. based employees only)

PTO & paid holidays off

Sabbatical program (for eligible roles)

Summer hours (for eligible roles)

Paid parental leave

DEI groups (B.L.A.C.K., HOLA, Women, Pride, South Asians, APEX, Parents)

Employee recognition and rewards program

Charitable matching and a paid volunteer day

About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning‑powered Colossus™ platform. We serve non‑prime consumers and businesses alike, while offering world‑class technology and services to traditional banks—to create accessible credit for millions.

Being a values‑driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive.

Equal Employment Opportunity
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.

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