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Technical Writer

iLab, Tallahassee, FL, United States


Technical Writer

Tallahassee - Tallahassee, FL 32307
Overview

Level Experienced Position Type Full Time Category Information Technology
Description

We are seeking a skilled Technical Writer to develop clear, accurate, and structured documentation in support of a large-scale IT modernization program. This role is onsite and primarily focused on producing high-quality technical content while also supporting documentation governance, consistency, and compliance across the program.
The ideal candidate excels at translating complex technical concepts into user-friendly documentation and thrives in a fast-paced, collaborative environment working with cross-functional technical teams.
Develop, update, and manage comprehensive technical documentation, including system architecture, data flows, configuration guides, user manuals, and operational procedures.
Translate complex technical concepts into clear, concise, and well-structured documentation for technical and non-technical audiences.
Ensure all documentation meets high standards for clarity, accuracy, consistency, and usability.
Apply and follow established documentation templates, style guides, and formatting standards.
Review and proofread content for technical accuracy, completeness, and alignment with program requirements.
Collaborate with cross-functional technical teams to analyze system requirements, extract key information, and produce accurate, detailed technical documentation.
Support documentation governance processes including version control, approvals, and audit readiness.
Maintain proper documentation structure, traceability, and organization within centralized repositories.
Qualifications

Bachelor's degree in English, Communications, Computer Science, or a related field; or equivalent experience.
3+ years of experience in technical writing, preferably in IT, software development, or system implementation environments.
Strong experience developing technical documentation such as system specs, user guides, and process documentation.
Advanced proficiency in Microsoft Word, including templates, styles, and structured formatting.
Excellent writing, editing, and proofreading skills with strong attention to detail.
Ability to understand and document technical concepts, system interactions, and workflows.
Experience working with content management systems and version control practices.
Strong organizational and time management skills with the ability to manage multiple deliverables.
Effective communication skills and ability to collaborate with cross-functional technical teams.
Experience working on large-scale IT or system modernization projects.
Familiarity with Agile methodologies and software development lifecycle (SDLC).
Experience supporting documentation in regulated or compliance-driven environments.