Director of Strategic Accounts - Automotive SaaS

Job Type

Full-time

Description

TradePending is seeking a dynamic and results-driven Director of Strategic Accounts to lead and expand relationships with key enterprise clients in the automotive sector. This role is responsible for driving revenue growth, maximizing customer lifetime value and serving as a trusted advisor to strategic accounts leveraging our SaaS solutions.

Key Responsibilities

Strategic Account Leadership

Own and manage a portfolio of high-value automotive clients (OEMs, dealer groups, marketplaces, fleet operators)
Develop and execute long-term account strategies to drive growth, retention, and expansion
Build executive-level relationships with key stakeholders and decision-makers
Revenue Growth & Expansion

Identify upsell, cross-sell, and renewal opportunities within strategic accounts
Meet or exceed revenue targets, including ARR growth and net revenue retention
Lead contract negotiations and renewal processes
Customer Success & Value Realization

Ensure customers achieve measurable ROI from SaaS solutions
Partner with Customer Success, Product, and Support teams to deliver exceptional client experiences
Act as the voice of the customer internally to influence product roadmap and innovation
Industry Expertise

Maintain deep knowledge of automotive trends (digital retailing, inventory management, connected vehicles, etc.)
Advise clients on best practices and digital transformation strategies
Cross-Functional Collaboration

Work closely with Sales, Marketing, Product, and Executive Leadership
Coordinate internal resources to support account success and growth initiatives
Team Leadership

Lead and mentor Strategic Account Managers or Account Executives
Establish KPIs, coaching frameworks, and performance management practices
Requirements

Qualifications

8-12+ years of experience in Automotive SAAS. Lead Gen environments
3-5+ years managing strategic or key accounts in a SaaS environment
Proven track record of exceeding revenue targets and managing high value accounts
Strong executive presence and ability to influence C-level stakeholders
Excellent negotiation, communication, and presentation skills
Data-driven mindset with experience using CRM and analytics tools (e.g., Salesforce)
Key Competencies

Strategic thinking and long-term planning
Relationship building and stakeholder management
Commercial acumen and deal structuring
Customer-centric mindset
Leadership and team development
Adaptability in a fast-paced SaaS environment
KPIs / Success Metrics

Net Revenue Retention (NRR)
Monthly Recurring Revenue (MRR) growth within strategic accounts
Executive engagement within key accounts
Why Join Us

Be at the forefront of Lead generation and sales enablement in the industry
Competitive compensation, bonus structure
Collaborative, high-growth environment