Account Manager

Mozwell Studios Account Manager Pasadena, CA·Full time Apply for Account Manager

The Account Manager is responsible for the overall client satisfaction, strategy, and program delivery for assigned accounts.
About Mozwell Studios

Mozwell Studios is Brand & Communications studio that helps brands and businesses create and tell their story. In short, we help brands grow. There are a lot of marketing agencies out there. We know this because we've seen them all. And we're confident that we can deliver better results than any one of them. We're your go-to resource for strategy. We're the proactive partner you need. Our experience and proactive attitude contribute to value not just in terms of deliverables. As well as being able to evaluate the performance of your marketing efforts in order to identify ROI, we also provide actionable insights about what works and doesn't work for your business so that you can make informed decisions based on real facts. Through integrative campaigns, our studio will help you find, grow and engage new customers to help make your brand stand out.
Description

Overview

The Digital Marketing Account Manager is responsible for the overall client satisfaction, strategy, and program delivery for assigned accounts. The Digital Marketing Account Manager is the primary relationship owner and serves as the project manager for all deliverables. The Digital Marketing Account Manager is responsible for defining client search and performance marketing strategies, evaluating the effectiveness of client programs, and recommending improvements or additional services as appropriate.
Responsibilities include:

Set client program objectives and project timelines as part of startup process
Implement programs to meet client objectives
Deliver and discuss reporting when part of the engagement
Proactively seek opportunities to improve client metrics
Analyze marketing programs regularly and prepare finding to client contracts
Advise best practice online marketing strategies to drive conversion rates
Project manage all responsible parties for on‑time, on‑budget deliverables
Communicate client requirements to analysts, strategists, copywriters, developers and designers
Lead client strategy review sessions, internal and external startup meetings
Oversee all the activities for a given account to ensure client expectations are met
Oversee client billing and forecasting
Report P/L, client by client, and aggregated
Qualifications

Very strong customer service orientation
Ability to work with creative elements
Demonstrated capacity for independent initiative
Strong interpersonal skills and ability to build relationships
Proficiency in Word, Excel, and PowerPoint
Proven ability to learn new tools and software quickly and independently
Marketing, consulting, or client services industry experience a plus
Experience in a startup environment a plus

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