Audio Visual Technician

Job Title : Audio Visual Technician Location : Washington, D.C. 20037 (100% Onsite) Duration : 6 Months Job Description : AV & Desktop Support Specialist (Tier 2) Provide day-to-day support for audio-visual (AV/VTC) systems, meetings, and video calls Set up, test, and troubleshoot AV equipment (Crestron, Extron, QSys, MS Teams) Deliver live, in-room and remote technical support for meetings and executive users Handle help desk tickets, calls, and real-time issue resolution Maintain, monitor, and document AV systems and equipment performance Perform preventive maintenance and ensure all systems are fully operational Support Windows/Mac devices, mobile devices, and network peripherals Manage IT tools like Intune, Azure, Bomgar, Active Directory, and inventory systems Train users on AV systems and presentation tools Support IT infrastructure including remote access, connectivity, and telephony Requirements: 3+ years of hands-on AV and desktop support (Tier 2 level) Strong experience supporting executives in a corporate environment Proficient in Microsoft Office, Teams, and troubleshooting Windows/Mac systems Experience with AV platforms (Crestron, Extron, QSys) and IT tools (Intune, Azure, Bomgar) Strong troubleshooting, communication, and organizational skills Ability to handle live issues and work flexible hours if needed