Fine Jewelry Client Care Specialist — Post-Production

Frank Darling is seeking a full-time Client Care Specialist in New York City. This role emphasizes exceptional customer experience through the post-production phase of jewelry orders. Responsibilities include verifying addresses, coordinating shipping, and assisting clients via chat, phone, and email. Requirements include 2+ years in client services, with preferred experience in luxury retail or fine jewelry. The position offers several benefits, including equity compensation and flexible paid time off.
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