Account Manager (Client Services)

PRI, a division of Haymarket Media, Inc., is hiring a talented Account Manager (Client Services) to join our growing team. We have offices based in NYC and Paramus, NJ, and offer a flexible hybrid work schedule. Please note that this is not a sales or business development position.

Job Overview
The Account Manager supports the management of the day-to‑day activity of the account and the growth of business. As an Account Manager, you must be a proactive person who can multi‑task, foster a positive team atmosphere, and be a leader.

Specific Responsibilities

Builds and maintains positive client relationships with a focus on achieving client tactical execution objectives

Ensures client expectations are met on all levels of program activity

Develops and maintains contact with clients to ensure that the agency is aware of business opportunities and/or significant changes in client’s business structure; suggests additional programs and develops presentations for existing clients and focuses on organic growth of the business

Maintains a strong knowledge of client organizations, products, disease states; begins to make recommendations based on marketing goals and customer insights

Oversees project management of all account projects with a high‑level working knowledge of all projects to assist in issue escalation/resolution

Possesses a working knowledge of core agency capabilities and tactics

Create POVs, contact reports, and creative/project brief documents; contributes to internal and external meetings with insights and feedback

Develops and delivers client‑ready presentations in conjunction with team lead

Mentors junior level staff in daily activities; builds team skill set and expertise

Demonstrates consistency in follow‑through on all product tactical materials and plans, both internally and with the client, including the daily tracking of all jobs to coordinate efficient flow of jobs throughout the agency

Reviews and evaluates all work prior to sending to client

Completes all associated financial management tasks including, budget tracking, and reconciliation development

Takes an active role in leadership with all members of the team to ensure the accurate information exchange and smooth flow of product work

Assumes other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position and can add value

Qualifications

Bachelor’s degree in a related field

Minimum three (3) – five (5) years of pharmaceutical account management at an agency

Management experience strongly preferred

Strong project management skills with ability to manage multiple projects simultaneously

Ability to work well under pressure and adapt to ever‑changing scenarios

Experience working with pharmaceutical clients required

Demonstrates knowledge and ensures adherence to internal processes, PhRMA, ACCME, OIG, and HCC guidelines

Up to 25% travel required, primarily domestic

An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws.

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