Account Manager (Client Services)

Account Manager, PRI
PRI, a division of Haymarket Media, Inc., is hiring an Account Manager to join our growing team. This is not a sales or business development position.

The Account Manager supports day‑to‑day account activity and business growth. A proactive multitasker, team builder, and leader is required.

Specific Responsibilities

Builds and maintains positive client relationships to achieve client tactical execution objectives.

Ensures client expectations are met on all levels of program activity.

Maintains contact with clients to identify business opportunities and significant changes; suggests additional programs and develops presentations for existing clients focusing on organic growth.

Gains strong knowledge of client organizations, products, disease states; recommends marketing goals and insights.

Oversees project management of all account projects; assists in issue escalation and resolution.

Possesses a working knowledge of core agency capabilities and tactics.

Creates POVs, contact reports, and creative/project brief documents; contributes to internal and external meetings with insights and feedback.

Develops and delivers client‑ready presentations in conjunction with the team lead.

Mentors junior staff, building team skill set and expertise.

Demonstrates consistency in follow‑through on all product tactical materials and plans, tracking all jobs to coordinate efficient flow.

Reviews and evaluates all work prior to sending to the client.

Completes all financial management tasks, including budget tracking and reconciliation development.

Takes an active leadership role with all team members to ensure accurate information exchange and smooth flow of product work.

Assumes other duties and responsibilities logically inherent to the position and adding value.

Qualifications

Bachelor’s degree in a related field.

3–5 years of pharmaceutical account management at an agency.

Management experience strongly preferred.

Strong project management skills; capable of managing multiple projects simultaneously.

Ability to work well under pressure and adapt to changing scenarios.

Experience working with pharmaceutical clients required.

Ensures adherence to internal processes, PhRMA, ACCME, OIG, and HCC guidelines.

Up to 25% domestic travel required.

An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws.

#J-18808-Ljbffr