Program Director of Business Operations

Program Director of Business Operations
Salary Range:

$56,427.00 - $77,830.00 annually. Compensation will be commensurate upon experience and qualifications. This position is exempt from the Fair Labor Standards Act (FLSA) overtime provisions.

Work Location:

On-Site

Benefits at a Glance

22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.

Comprehensive medical plans cover preventive care at no cost, including a yearly mental health visit. Affordable dental, vision plans, and competitive prescription drug prices are provided.

Health savings, flexible spending accounts, life and disability insurance, and retirement options.

12 waived academic credits per year for courses at any CU campus.

Wellness programs and additional benefits through CU Advantage.

Summary
The Program Director of Business Operations provides leadership and oversight of the business operations that support a comprehensive portfolio of recreational, wellness, and student engagement programs. The role oversees human resources, finance, assessment and analytics, and project management functions to ensure efficient, compliant, and data‑informed operations across campus recreation facilities, programs, and services.

Work Schedule
Typical hours are Monday-Friday, 8:00 AM-5:00 PM, with required evening and weekend availability. Vacation is not permitted during the week before and the first week of each fall and spring semester.

Essential Functions
Leadership and Program Management

Provide leadership for the Business Operations unit within Campus Recreation, ensuring alignment with departmental, divisional, and institutional goals.

Direct human resources operations for professional and student staff, including workforce planning, hiring, onboarding, payroll coordination, performance management, and compliance.

Provide fiscal and resource management, including accounting, accounts receivable and payable, procurement, and comprehensive fiscal reporting for general, auxiliary, agency, and gift funds.

Lead assessment and analytic efforts, designing and implementing data collection, reporting, and evaluation processes to measure participation, learning outcomes, financial performance, and staffing effectiveness.

Provide project management support including system implementations, policy updates, and departmental initiatives.

Collaborate with the Wellness Center office to deliver shared business services and serve as a functional backup to ensure continuity of operations.

Build and maintain relationships with campus partners such as Human Resources, Student Employment, Finance, Institutional Research, Risk Management, and Enrollment Management.

Fiscal and Resource Management

Lead short- and long-term fiscal planning and budget management for the Business Operations unit.

Complete revenue reconciliation for Campus Recreation programs, services, sales, and external facility rentals.

Coordinate cash handling procedures and ensure compliance with PCI standards.

Prepare and submit departmental journal entries for auxiliary, sport club, gift, grant, and sponsored program funds.

Oversee procurement, including payment processing through procurement cards, purchase orders, and vouchers.

Manage department contracts, including tracking updates, deadlines, renewals, and extensions.

Coordinate departmental travel, ensuring compliance with travel procedures and documentation.

Ensure compliance with departmental and university guidelines.

Provide oversight for sport clubs, auxiliary, gift, and grant fund budgets.

Prepare and deliver department-wide budget forecasts and analysis for the Director of Campus Recreation.

Human Resource Management

Manage departmental HR systems, audits, and reporting.

Verify, reconcile, and resolve payroll and leave-related issues for professional staff.

Communicate payroll processes and timelines.

Lead implementation, training, and evaluation of HR transactional and record-keeping systems.

Coordinate recruitment, search, hiring, onboarding, evaluation, and separation processes for professional staff.

Direct workers' compensation claims.

Oversee student employment processes, ensuring compliance with policies.

Collab with supervisors on performance management and coaching.

Process and coordinate additional pay and personal items.

Personnel Management and Student Development

Provide leadership and direct supervision for 1 part-time professional staff member.

Manage full lifecycle of student employment in Business Operations.

Design and deliver outcome-based training, team meetings, and development programs.

Administrative Duties

Organize and analyze Campus Recreation data, including learning outcomes and annual reports.

Develop and evaluate policies and procedures for Business Operations.

Maintain and update business operation manuals.

Monitor and maintain office and service desk supply inventory.

Develop dashboards, reports, and executive summaries.

Serve on departmental and university committees.

Participate in professional development opportunities.

Contribute to planning and improvement of programs, facilities, and services.

Attend Campus Recreation programs to ensure compliance.

Perform other duties as assigned.

Qualifications

A bachelor's degree is required.

Professional experience in administration, implementation, and evaluation of business operations, including finance, HR, assessment, analytics, and project management.

Experience in fiscal management, budgeting, monitoring, reconciliation, and financial reporting.

Experience in supervision, mentorship, training, and staff evaluation.

Experience leading assessment initiatives that support student learning and operational effectiveness.

CPR with AED, Standard First Aid, Bloodborne Pathogens/Universal Precautions (within 90 days of hire).

Campus Security Authority (CSA) training (within 90 days of hire).

Master's degree in Business Administration, Accounting, Human Resources, Project Management, or related field is preferred.

Preferred additional experience: extensive fiscal management, procurement, contract, insurance services; managing multiple funding sources; using online systems such as Fusion, PeopleSoft, Concur, HCM, CU Marketplace; project management; student learning outcome assessments; excellent communication, organizational, leadership skills; customer service experience.

Equal Employment Opportunity Statement
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.

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