OPERATIONS & MGMT CONSULTANT II - SES - 48002507 1

Operations & Management Consultant II (SES)
The incumbent in this position is responsible for performing advanced level work under the limited supervision of the Chancellor of Early Learning. The incumbent in this position will serve as the Communication Coordinator who is responsible for coordinating the Division's communication activities, publications, creating and implementing special projects that effectively describe and promote the organization's mission, vision and services.

Duties & Responsibilities

Work collaboratively with the DOE communications office to develop and implement a public relations strategy that promotes the Division's priorities and initiatives.

Help grow the agency's online presence and brand visibility through approved postings that promote the Division's priorities.

Coordinates Division's communication activities, including development of press materials, such as fact sheets, promotional videos, media advisories, talking points and monthly newsletters.

Manages and executes functions to support monthly, quarterly and annual publications and projects.

Manage the Division's social media and other online communications platforms.

Coordinates with DOE on responses to media inquiries and on public records requests.

Creates materials to support communications strategies, including drafting of reports and presentations to various stakeholders and provider groups.

Ensures DEL documents are compliant with Americans with Disabilities Act (ADA).

Serves as primary DEL contact for tracking DEL and DOE document review process.

Manages and guides updates to the organization's internet site.

Coordinates state-wide early learning meetings and workgroups consisting of local experts, coalition staff and professionals.

Develops action plans and activities to promote the organization's culture, including strategic planning.

Plans and coordinates special events, conferences and trainings throughout the state.

Assists in tracking legislative interests and tracking early learning news clips.

Establishes and maintains relationships with coalition directors and staff, childcare providers, state-wide associations & organizations and advocates.

Coordinates with state and national partners to leverage public awareness for issues related to children and families to ensure consistency of the organization's message.

Develops new and improves existing employee publications and newsletters, recommends editorial policies and guidelines, and ensures accuracy and timely distribution.

Supervises the quality and appropriateness of communications activities, whether internally or externally produced.

Develops and supervises organizational research.

Travel may be required to perform assigned duties.

Other duties as assigned.

Who We're Looking For
The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function. This is not approved for Telework and must report to the location above.

Knowledge, Skills and Abilities

Strong project and process management skills with the ability to lead initiatives from start to finish.

Deep knowledge of public relations, journalism, mass communications, news reporting, editing, advertising, and marketing principles.

Skilled in AP style and adaptable to writing across multiple formats and audiences.

Strong understanding of media production, communication, and dissemination techniques and methods.

Experienced in leveraging social media, professional networking sites, and online communication tools to engage diverse audiences.

Excellent research skills with the ability to gather, analyze, and synthesize information into logical formats for reports and presentations.

Strong organizational skills with attention to detail and ability to prioritize tasks, meet deadlines, and manage time effectively.

Adept at problem identification, solution development, and process improvement.

Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint and Access)

Experienced with Adobe Creative Cloud Suite (Photoshop, Illustrator, InDesign, etc.)

Knowledge of letters, reports, and tabular formats for structured documentation.

Positive, professional attitude with the ability to collaborate effectively with internal and external partners.

Considerate of the team workload and morale while maintaining productivity under pressure.

Capable of working independently with limited guidance while delivering high‑quality results.

Minimum Qualifications
4 years of professional experience in communications in a leadership role.

Preferred Qualifications
Preferences will be given to: Applicants who have a bachelor's degree in communications or public relations AND 3 years of professional communications experience in a leadership role.

Division of Early Learning Mission Statement
The Division of Early Learning (DEL) is dedicated to providing accessible, affordable and quality early learning services for the state's children and families. In partnership with 30 early learning coalitions and Redlands Christian Migrant Association, DEL delivers three programs: The School Readiness Program (SR) offers financial assistance to low‑income families for early education and care so they can become financially self‑sufficient and their young children can be successful in school in the future. Voluntary Prekindergarten (VPK) is a free educational program that prepares 4‑year‑olds for success in kindergarten and beyond. Child Care Resource and Referral (CCR&R) is a network that helps families identify and select quality childcare options that best meet their needs.

Benefits

State Group Insurance coverage options (health, life, dental, vision, and other supplemental option)

Retirement plan options, including employer contributions (

Nine paid holidays and a Personal Holiday each year

Annual and Sick Leave Benefits

Student Loan Forgiveness Program (Eligibility required)

Flexible Spending Accounts

Tuition Fee Waivers (Accepted by major Florida colleges/universities)

Ongoing comprehensive training provided

Career Growth

Highly skilled, professional environment

Maternity and Parental Leave Benefits

Leave Information

Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.

Sick Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of initial appointment.

Background Screening Requirement
It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, fingerprinting for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

Selective Service System (SSS) and Requirement
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

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