Technical Writer Job at Netpace in Boston

Technical Writer

Telecommunication is seeking a Technical Writer to join its API Program and lead documentation efforts for business-critical APIs and other developer tools hosted on internal and external developer portals. The right candidate will have demonstrated experience with API documentation in consumer and/or enterprise technology settings. In addition, they will be:
Fluent in authoring API reference documents and developer guides that help empower others to create innovative new business applications
Capable of crafting content that is as technically sound as it is clear and concise
Attuned to the differences between PUT and POST methods in REST APIs
Willing to experiment with new ways to organize and deliver content online
Autonomous and comfortable juggling multiple, overlapping and, at times, competing priorities
Comfortable forging relationship with geographically-dispersed development and product teams
No stranger to the Atlassian suite and Content Management Systems (CMS)
Qualifications:
• Bachelor's degree or higher • 6-8+ years relevant experience; but, for the right candidate, willing to accept 5+ years • Writing samples that demonstrate 3 years experience drafting REST/RESTful APIs • Working knowledge of YAML and JSON • Able to grasp source code, architecture diagrams and more • Process-oriented and accustomed to Agile work environments and a start-up pace to projects
Skills:
• Adept at producing concise, high-quality documentation that maximizes online visual spaces • Highly-skilled grammarian who can write within established style guidelines • Experience with Swagger/OpenAPI Specification • Strong interpersonal and organizational skills plus keen attention to detail • Capable of establishing and evolving documentation review processes for groups of APIs prioritized for inclusion on internal and external developer portals • Visual thinker who can create and maintain standards for technical diagrams and illustrations intended for API docs • Comfortable occasionally writing developer-facing support text and organizing and editing internal Confluence pages and tech papers • Accustomed to high-tech environments and working with cross-functional product development, management and design teams.