Adobe Inc. is hiring: Digital Strategist, User Experience in New York

In this role, you will help design and improve digital experiences for large‑scale enterprise customers, applying user‑centered design practices to real business challenges.

What You’ll Do

Contribute hands‑on CX and UX strategy work for enterprise clients, producing high‑quality deliverables that inform experience decisions.

Assist with specific aspects of CX / UX projects—like user research, journey mapping, competitive analysis, usability evaluation, or experience concepting—while ensuring quality and clarity.

Develop UX deliverables such as journey maps, personas, experience flows, wireframes, prototypes, and competitive assessments to aid current‑state analysis and future‑state design.

Develop high‑fidelity visual designs for digital concepts and customer‑facing presentations.

Partner closely with Lead Strategists and UX Leads to translate experience strategy into actionable design and analysis.

Take part in client workshops and presentations, clearly conveying research findings, design reasoning, and experience suggestions.

Collaborate with product, engineering, content, and data partners as part of larger digital transformation programs.

Connect experience recommendations to business outcomes by explaining how designs support important measures such as conversion, retention, customer satisfaction, and operational efficiency.

Participate in the investigation of AI‑powered experiences, such as conversational interfaces or personalization ideas, through research and design exploration.

Iterate on designs based on feedback, testing outcomes, and collaborator input while maintaining high usability and experience standards.

Gain expertise in Adobe’s CX / UX tools, methodologies, and standards, while aiding in the continuous refinement of design approaches.

What You Bring

6+ years of experience in UX design, CX strategy, product design, or related digital experience roles with a strong focus on hands‑on delivery.

Experience producing UX and CX deliverables such as research outputs, journey maps, personas, experience flows, wireframes, prototypes, or competitive analyses.

Proficiency with UX design and prototyping tools such as Figma, Sketch, Adobe XD, or similar platforms.

Capability to take full responsibility for specific sections of projects and produce high‑quality results with support from senior team members.

Experience conducting mixed‑methods user research, including interviews, usability testing, surveys, and synthesis of insights.

Knowledge of user‑centered design methods and experience applying them to complex, real‑world problems.

Comfort working in client‑facing environments and collaborating directly with customers and internal teams.

Strong communication skills, with the ability to explain design decisions and research findings clearly to varied audiences.

Experience working within enterprise digital ecosystems and cross‑functional teams.

Interest in AI‑enabled user experiences and a willingness to learn and experiment as technologies evolve.

Strong organizational skills, attention to detail, and ability to manage multiple deliverables at the same time.

Bachelor’s degree or equivalent experience in Design, Human‑Computer Interaction, Psychology, or a related field.

Adobe is an equal opportunity employer. We welcome people of all backgrounds and encourage diversity across race, gender, age, religion, sexual orientation, gender identity, disability status, and veteran status.

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In Summary: In this role, you will help design and improve digital experiences for large‑scale enterprise customers . Develop UX deliverables such as journey maps, personas, experience flows, wireframes, prototypes, or competitive analyses . Gain expertise in Adobe’s CX / UX tools, methodologies, and standards .

En Español: En este papel, ayudará a diseñar y mejorar experiencias digitales para clientes empresariales de gran escala, aplicando prácticas de diseño centradas en el usuario a los desafíos comerciales reales. Lo que harás Contribuir al trabajo práctico de la estrategia CX y UX para clientes corporativos, produciendo resultados de alta calidad que informan las decisiones sobre la experiencia. Ayudar con aspectos específicos de proyectos CX / UX como investigación del usuario, cartografía del viaje, análisis competitivo, evaluación de usabilidad o concepción de experiencias mientras se garantiza la calidad y claridad de la IA. Desarrollar productos UX tales como mapas de viaje, personas, flujos de experiencia, vías telefónicas, prototipos y evaluaciones competitivas para apoyar el análisis del estado actual y el diseño del futuro. Exploración. Iterar en diseños basados en retroalimentación, resultados de pruebas y aportaciones de colaboradores manteniendo altos estándares de usabilidad y experiencia. Adquirir conocimientos especializados sobre las herramientas, metodologías y estándars CX/UX de Adobe®, ayudando al mismo tiempo a perfeccionar continuamente los enfoques de diseño. What You Bring 6+ años de experiencia en diseño UX, estrategia CX, diseño de productos o roles relacionadas con la experiencia digital con un fuerte énfasis en la entrega práctica. Experiencia en producir productos derivados de UX y CX como salidas de investigación, mapas de viaje, personajes, flujos de experiencias, wireframes, prototipos o análisis competitivos. Proficiencia en el diseño y creación de prototipos UX como Sketch, XD o plataformas similares. Capacidad para tomar decisiones transversales específicas dentro del equipo de experimentación e interactuar directamente con miembros de equipos internos de usuarios y desarrollar soluciones complejas. Las tecnologías evolucionan. Habilidades organizativas fuertes, atención al detalle y capacidad para gestionar múltiples resultados simultáneamente. Grado de licenciatura o experiencia equivalente en Diseño, Interacción Humana-Computadora, Psicología o un campo relacionado. Adobe es un empleador de igualdad de oportunidades Damos la bienvenida a personas de todos los orígenes y fomentamos la diversidad a través de raza, género, edad, religión, orientación sexual, identidad de sexo, estado de discapacidad y estatus veterano. #J-18808-Ljbffr