Senior Account Manager, Philadelphia

A growing, Philadelphia based, full service agency is searching for a Senior Account Manager (SAM) to join the team. The qualified candidate will bring 5+ years of experience and will serve as the primary day-to-day lead on assigned client accounts. In addition, you will act as a strategic advisor and trusted partner both internally working with creative, media, and production teams to ensure campaigns are delivered on time, on budget, and to a high standard. The SAM takes ownership of account performance, contributes to strategic planning, and mentors junior team members while helping grow client relationships and agency revenue.

RESPONSIBILITIES

Serve as the main point of contact for clients, building strong, long-term relationships

Lead client meetings, presentations, and status updates with confidence and professionalism

Anticipate client needs, identify opportunities, and proactively recommend solutions

Manage client expectations and handle issues or escalations effectively

Translate business objectives into clear, actionable briefs for internal teams

Ensure alignment between client goals, creative strategy, media plans, and execution

Contribute to annual planning, integrated marketing strategies, and brand positioning

Oversee day-to-day execution of multiple campaigns across channels (digital, social, print, video, experiential, etc.)

Manage timelines, scopes of work, deliverables, and budgets

Coordinate with creative, media, production, and external vendors

Ensure all work meets client requirements, brand standards, and agency quality benchmarks

Own account budgets, tracking costs, forecasts, and profitability

Review estimates, scopes, and change orders for accuracy and approval

Support renewals, upselling, and organic growth of existing accounts

Partner with leadership on new business opportunities, pitches, and proposals

REQUIREMENTS

5–8+ years of experience in account management within an advertising or integrated marketing agency

Proven experience managing mid-to-large client accounts

Strong understanding of creative development, production processes, and media fundamentals

Exceptional communication, presentation, and client‑facing skills

Ability to manage multiple projects simultaneously in a fast‑paced environment

Strong organizational skills and attention to detail

Familiarity with project management tools including Wrike and Monday

Experience working with national or global brands, B2B and B2C

Bachelor’s degree in Advertising, Marketing, Communications, or a related field

TRAVEL

Occasional travel may be required for client meetings or events

Site only accepts .pdf documents. Send Word docs to info@blueplateminds.com. Please reference job posting that interests you.

#J-18808-Ljbffr