Marketing Manager

Marketing Manager Chart House Waikiki is an iconic waterfront dining destination known for premium steak, fresh seafood, and a vibrant atmosphere overlooking the Ala Wai Harbor. We serve both a global tourist audience and a loyal local community, creating an experience that blends elevated dining with the energy of Waikiki.
We're looking for an experienced Marketing Manager to own and drive our growth—someone who understands that great restaurant marketing is about filling tables, building repeat customers, and creating a brand people talk about.
This is a hands-on, revenue-focused role responsible for driving reservations, increasing foot traffic, and building long-term brand equity. You will lead all marketing efforts across digital, social, partnerships, and in-restaurant programming—acting as both a strategist and executor.
Responsibilities Drive reservations & revenue
Own strategies to increase covers, especially during off-peak days/times
Optimize presence across:
Google (search + maps)
OpenTable / Resy
Website conversion flow
Launch targeted campaigns to drive bookings (locals + tourists)
Content & social media (IG + TikTok focus)
Plan and execute 3–5 posts per week (Reels-first strategy)
Capture in-restaurant content regularly (food, ambiance, live moments)
Develop content pillars:
Signature dishes & drinks
Atmosphere / experience
“Why come tonight” moments
Stay on top of trends while maintaining brand voice
Local partnerships & influencer strategy
Build relationships with:
Hotel concierges & hospitality groups
Local businesses and luxury partners
Waikiki-based influencers and creators
Execute targeted influencer visits (not mass gifting)
Develop referral channels that consistently drive bookings
Events & programming
Concept and execute:
Weekly/monthly programming (live music, themed nights, etc.)
Seasonal promotions and menu launches
Local-focused initiatives (kamaʻāina nights, industry nights)
Ensure events translate into real traffic and revenue
Paid media & growth marketing
Manage or oversee:
Meta (Instagram/Facebook) ads
Google Search campaigns (high-intent dining queries)
Allocate budget strategically to drive ROI
Test and iterate campaigns based on performance
Reputation & review management
Monitor and respond to reviews on:
Google
Yelp
Implement strategies to increase positive reviews
Turn guest satisfaction into public social proof
Email & SMS marketing
Build and manage customer database
Execute campaigns for:
Promotions
Events
Seasonal pushes
Drive repeat visits from past customers
Qualifications 3–6+ years of experience in restaurant, hospitality, or nightlife marketing
Proven ability to drive measurable revenue results (not just engagement)
Strong understanding of:
Social media (IG/TikTok)
Local marketing + partnerships
Reservation platforms (OpenTable, Resy, etc.)
Highly organized, detailed oriented, proactive, and able to execute independently
Experience marketing in tourist-driven markets (Hawaii, Miami, Vegas, etc.)
Existing network in Honolulu / Waikiki hospitality scene
Experience running paid media campaigns or managing a paid agency
Basic photography/video skills (iPhone-level is fine, but must have an eye)
Must live locally and work on site in office at least 3 days per week
Must be available to come to night events when needed to capture content
Graphic design skills a plus but not required
Work schedule Weekend availability
Monday to Friday
Holidays
Day shift
Night shift
Benefits Paid time off
Health insurance
Dental insurance
Employee discount
Chart House - Chart House 1765 Ala Moana Blvd, Honolulu, HI, 96815 Apply