Marketing Manager

About Us
Chart House Waikiki is an iconic waterfront dining destination known for premium steak, fresh seafood, and a vibrant atmosphere overlooking the Ala Wai Harbor. We serve both a global tourist audience and a loyal local community, creating an experience that blends elevated dining with the energy of Waikiki.

We’re looking for an experienced

Marketing Manager

to own and drive our growth—someone who understands that great restaurant marketing is about

filling tables, building repeat customers, and creating a brand people talk about .

Role Overview
This is a

hands-on, revenue-focused role

responsible for driving reservations, increasing foot traffic, and building long-term brand equity.

You will lead all marketing efforts across digital, social, partnerships, and in-restaurant programming—acting as both a

strategist and executor .

Responsibilities
* Drive Reservations & Revenue

Own strategies to increase covers, especially during off-peak days/times

Optimize presence across:

Google (search + maps)

OpenTable / Resy

Website conversion flow

Launch targeted campaigns to drive bookings (locals + tourists)

* Content & Social Media (IG + TikTok Focus)

Plan and execute

3–5 posts per week

(Reels-first strategy)

Capture in-restaurant content regularly (food, ambiance, live moments)

Develop content pillars:

Signature dishes & drinks

Atmosphere / experience

“Why come tonight” moments

Stay on top of trends while maintaining brand voice

* Local Partnerships & Influencer Strategy

Build relationships with:

Hotel concierges & hospitality groups

Local businesses and luxury partners

Waikiki-based influencers and creators

Execute

targeted influencer visits

(not mass gifting)

Develop referral channels that consistently drive bookings

* Events & Programming

Concept and execute:

Weekly/monthly programming (live music, themed nights, etc.)

Seasonal promotions and menu launches

Local-focused initiatives (kamaʻāina nights, industry nights)

Ensure events translate into

real traffic and revenue

* Paid Media & Growth Marketing

Manage or oversee:

Meta (Instagram/Facebook) ads

Google Search campaigns (high-intent dining queries)

Allocate budget strategically to drive ROI

Test and iterate campaigns based on performance

* Reputation & Review Management

Monitor and respond to reviews on:

Google

Yelp

Implement strategies to increase positive reviews

Turn guest satisfaction into public social proof

* Email & SMS Marketing

Build and manage customer database

Execute campaigns for:

Promotions

Events

Seasonal pushes

Drive repeat visits from past customers

Qualifications:

3–6+ years of experience in restaurant, hospitality, or nightlife marketing

Proven ability to drive measurable revenue results (not just engagement)

Strong understanding of:

Social media (IG/TikTok)

Local marketing + partnerships

Reservation platforms (OpenTable, Resy, etc.)

Highly organized, detailed oriented, proactive, and able to execute independently

Experience marketing in

tourist-driven markets

(Hawaii, Miami, Vegas, etc.)

Existing network in Honolulu / Waikiki hospitality scene

Experience running paid media campaigns or managing a paid agency

Basic photography/video skills (iPhone-level is fine, but must have an eye)

Must live locally and work on site in office at least 3 days per week

Must be available to come to night events when needed to capture content

Graphic design skills a plus but not required

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