Business Development Manager, Group

Position Overview
We’re looking for a sales professional to drive group business across our portfolio of 30+ independent luxury hotels in North America. This role is focused on identifying, developing, and converting group opportunities with corporate clients, agencies, and event planners, with the goal of generating high‑value business for our member hotels.

Each property in our portfolio has a distinct positioning, requiring a thoughtful, tailored approach to match the right clients and group opportunities with the right hotel experiences. The role combines proactive business development with account management, building a strong pipeline of group leads while deepening relationships with key, high‑value clients.

The ideal candidate brings experience in group sales within luxury hospitality or travel, along with a proactive and persistent approach to developing new business. They are comfortable working across a diverse portfolio, confident presenting to senior stakeholders, and able to manage multiple priorities in a fast‑paced, client‑facing environment.

As a representative of The Leading Hotels of the World, this individual will play a key role in driving revenue, strengthening client relationships, and elevating brand visibility across the North American market, with the potential to expand into global opportunities.

This is a full‑time position located in New York City. We offer flexible workplace policies that allow for working remotely 3 days a week and require being in our NYC office 2 days a week (Wednesdays and Thursdays).

Key Responsibilities
Business Development & Sales Strategy

Identify, qualify, and secure new business opportunities within the luxury group travel market for member hotels, ensuring alignment with overall business objectives

Develop and execute targeted sales strategies that drive measurable growth in leads, bookings, and revenue

Build deep knowledge of a growing portfolio of more than 30-plus North American member hotels, each with a distinct positioning, and translate that into compelling sales opportunities with the potential of expanding internationally

Analyze pipeline activity to identify opportunities for growth, deeper engagement, and targeted support for member hotels

Stay current on market trends, competitor activity, and emerging opportunities to inform sales approach

Account & Partner Relationship Management

Build and maintain strong relationships with key accounts, member hotels, and industry partners to increase brand visibility and preference

Partner closely with hotels to understand their unique value propositions and develop tailored strategies that drive lead generation and conversion

Leverage CRM tools to track sales performance and client engagement, using insights to pursue high‑potential opportunities

Client Engagement & Event Execution

Plan and execute sales missions, client programs (including FAMs), and other key events, prioritizing high‑impact opportunities

Represent The Leading Hotels of the World at industry events, trade shows, and networking engagements to strengthen relationships and uncover new business

Proactively plan and execute hotel site visits in collaboration with hotel partners, prioritizing key markets and ensuring timely coordination and leadership approval

Independently manage a strategic travel calendar for sales calls and events, with efficient planning and leadership approval

Communication & Internal Collaboration

Prepare and deliver impactful presentations and lead effective meetings with internal teams, hoteliers, clients and stakeholders

Contribute to special projects and cross‑functional initiatives as needed

Budget & Operational Accountability

Manage and adhere to annual expense budgets for assigned markets

Ensure all sales activities are executed with a focus on efficiency, effectiveness, and return on investment

Requirements & Experience

3+ years of experience in MICE and group related business development, sales, or account management within the luxury hospitality or group travel sector

Proven track record of meeting and exceeding sales goals

Established network of corporate and incentive luxury group travel buyers is highly preferred

Strong understanding of the North American luxury travel market and client expectations

Experience working with high‑net‑worth clientele, incentive and corporate travel planners, and luxury event organizers

Fluent in English (written & spoken); other languages are desirable

Skills & Abilities

3+ years of experience in MICE and group business development, sales, or account management within luxury hospitality and group travel, with a track record of meeting or exceeding sales goals

Strong understanding of the North American luxury travel market, including but not limited to, incentive, and high‑net‑worth clients; existing industry relationships a plus

Proven ability to independently generate new business, build pipelines, and manage accounts across the full sales lifecycle

Ability to quickly learn and represent a diverse portfolio of member hotels, each with a distinct positioning, and translate that knowledge into a supportive sales strategy to generate compelling client opportunities

Results‑driven and proactive, with a persistent approach to securing new opportunities in a fast‑paced environment

Strong communication and presentation skills, with the ability to build trust and represent the brand effectively with clients and partners

Organized and self‑directed, able to manage multiple priorities while collaborating across teams

Proficient in Salesforce, Cvent, and Microsoft Office; willing to travel as needed

Passion for luxury hospitality and high‑end travel experiences; fluent in English (additional languages a plus)

Compensation
Annualized Salary Range: $75,000 - $85,000

Target Annual Incentive bonus: 25%

Salary is determined by individual candidate's skills, experience, and location.

Benefits

22 days of Paid Time Off (PTO), 11 paid holidays, including birthdays as a floating holiday

Medical coverage available within the first month

Health Savings Account (HSA) with Company contribution

401(k) company match up to 4% of salary

Up to $500 for home office setup credit

Up to $500 travel credit that supports and encourages our employees’ passion for travel

Unlimited access to financial advisors Collaborative and inclusive work environment

LHW is an equal opportunity employer. LHW does not discriminate on the basis of religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information or any other applicable legally protected category.

#J-18808-Ljbffr