Marketing Creative Services Specialist (60581)

Location: Mt. Pleasant, MI. This position is fully onsite.

Position Summary
Marketing Creative Services Specialist supports the product line by producing high‑quality marketing material and documentation appropriate for its intended audience in multiple publication formats, contributing to the overall product line’s success. The role collaborates with engineers, product managers, and subject matter experts to make our products easier to sell, train, install, operate, and service.

Major Accountability

Prepare and publish marketing, sales, and service documentation, including specification sheets, brochures, flyers, bulletins, instructions, how‑to guides, and service materials.

Develop marketing, sales, and service support materials to enhance product understanding and customer experience.

Create operational guidelines, preventative maintenance cards, graphics packages, and other customer‑facing support assets.

Assist the Marketing Manager with website and portal content maintenance.

Key Tasks and Responsibilities

Plan, organize, and support trade shows, conferences, and industry events, coordinating logistics, vendors, materials, and timelines to ensure successful execution and brand alignment.

Develop and support marketing campaigns and materials across multiple channels, including websites, digital platforms, sales tools, print collateral, graphics, and videos.

Coordinate on‑site and remote product training by preparing materials and organizing event logistics for internal and external audiences.

Review and update marketing materials to ensure accuracy, consistency, and alignment with current product data and updates.

Produce clear, concise technical writing and documentation tailored to intended audiences.

Partner with the Sales team to develop training materials for new and existing product offerings.

Identify industry trends and recommend innovative methods for delivering marketing and technical support.

Update, maintain, and publish electronic documents to company websites, portals, and third‑party vendors.

Deliver high‑quality work with strong attention to detail, meeting defined timelines and project requirements.

Actively participate as a team member, building product knowledge and supporting cross‑functional initiatives.

Operate in a manner that aligns to the Company Core Values.

Qualifications

3–5 years of experience developing marketing, technical, or product documentation, preferably in a manufacturing, industrial, or B2B environment.

Demonstrated experience creating content across multiple formats and channels, including print, digital, web, and multimedia.

Strong technical writing skills with the ability to translate complex product information into clear, audience‑appropriate materials.

Working knowledge of branding principles and experience maintaining brand consistency across materials.

Ability to quickly grasp concepts and industry terminology and make them easily understandable in written and visual formats.

Ability to manage multiple projects simultaneously while meeting deadlines and quality standards.

Ability to adapt when higher‑priority tasks are assigned.

Excellent written skills in English.

Experience taking and editing digital photos and videos required for marketing/instructional purposes.

Strong working knowledge of Adobe Creative Suite and other graphics and office programs.

Physical ability to lift 35 lbs., walk on the manufacturing floor, stand for extended periods, sit for extended periods, and travel by air or car as necessary.

Benefits

Competitive wage.

Health care (medical, dental, vision).

401(k) savings plan.

Wellness program.

Supplemental health plans.

Employee assistance program.

Training and development.

Holiday pay opportunities.

Employee discounts.

Paid time off (PTO).

On‑the‑job training and skills development.

Basic life insurance.

Leave program.

Employee events.

The Delfield Company, LLC. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.

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