Account Manager The Account Manager acts as the primary point of contact between IRV and our client. The role provides the highest level of customer service, primarily via phone, email, and web meetings with our clients to provide consultative marketing assessments and offer comprehensive marketing solutions. Account Managers uncover our clients' goals and proactively provide marketing solutions that address our clients' needs. In addition, the Account Manager strives to become a client partner by aiding in the effective implementation of marketing strategies to help dealers sell, service and retain more customers for less cost and expand a dealership's revenue opportunities. They are responsible for the overall strategy with clients and retention of clients. The Account Manager closely monitors and reports on client campaign effectiveness and works closely with various departments to ensure all campaign deliverables are accurately executed on deadline, and all projected revenue is accounted for each month.
Here is more of what you'll get to do:
Become a SME on all company products (within the first 90 days of employment)
Provide support on new projects and services as the company evolves and grows
Work well as a team player and independently
Maintain and uphold all internal processes and procedures
Proactively seek to improve tasks and meet company goals
Be a self-starter, and work well under pressure while meeting deadlines
Able to work remotely on camera via web calls and develop rapport with the clients
Detail oriented, punctual and professional
You'll thrive in this role if you have:
Bachelor Degree in related field, preferred
RV dealership experience is a plus
Demonstrated knowledge and a strong understanding of the Digital Advertising world.
Minimum 3 years' professional experience - specifically in a consultative, account management, and/or client retention role (required)
Experience in Marketing, Agency and/or Media Sales, preferred
Demonstrated public speaking and presentation abilities, required
Superior relationship-building skills
Proficiency in Microsoft Office products, required
Excellent verbal and written communication skills
A self-starter mind-set, and work well under pressure while meeting deadlines
The ability to work remotely on camera via web calls and develop rapport with the clients
A history of being detail oriented, punctual and professional
This role is not open to candidates located in Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, or Washington. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
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Account Manager
InteractRV, Washington, DC, USA
Job type: Full Time