Senior Technical Writer

Senior Technical Writer Ameriprise Bank FSB seeks a Senior Technical Writer, in Minneapolis, MN
Responsibilities To create and update policies, procedures, and reference documents for Bank processes. Create job aids and draft letters/forms used for Bank products. Maintain appropriate styles to meet documentation guidelines. Manage scheduled updates for procedure documentation, coordinate process changes through change control, and submit changes to the knowledge management system. Provide indirect coaching and review of documentation across the Bank. Weekly on-site presence of four days per week with flexibility to telecommute from another U.S. location.
Required Qualifications Bachelor's degree in information technology, or a related field, plus 3 years of experience in the following areas within the financial industry: analyzing and organizing business processes; process and workflow capture techniques; mapping and documentation; utilize workflow tools such as Microsoft Visio; experience with software development concepts and process improvement and quality management principles such as Lean and Six Sigma.
Salary Range: $69,701 - $96,100. To apply, please visit joinameriprise.com (Job Req #R26_1593.)
General information on company benefits, and other compensation, including health and retirement, can be found at www.ameriprise.com/careers/corporate/employee-benefits.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
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