Marketing Lead Development Representative, NAMER, Marketing Response Center

Description
Do you have a desire to make a major contribution to the rapid growth of Cloud Computing and AI? Do you want to build your skills in marketing and sales for long‑term career growth? If so, come build the future of tech as part of our Global Marketing Response Center (MRC) team. We are looking for ambitious individuals to join the Global MRC team to engage with new and prospective AWS customers.

Key job responsibilities

Build an AWS leads database by interacting with customers by phone, email and/or live chat

Respond to customers’ inquiries in a timely manner to accelerate their cloud journey

Educate customers that are at the beginning of the cloud journey and move them from warm or little interest to active interest

Nurture leads with tailored messaging to increase customer understanding of AWS services and unique differentiators with relevant customer use cases

Through nurture efforts, create higher value leads resulting in higher conversion rates

Actively leverage AI to catalyze your productivity and globalize breakthrough solutions through structured scaling programs

Opportunity to be part of a team to lead global cross‑functional MRC projects, driving operational excellence and better customer experiences

Basic Qualifications

Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

Experience in customer engagement

Experience using sales CRM tools such as Salesforce

Experience delivering cross‑functional projects

Preferred Qualifications

Experience using data visualization tools

Experience effectively communicating complex concepts through written and verbal communication

In‑depth knowledge and understanding of existing and developing technologies related to Cloud Computing and AI

Proven ability to manage multiple priorities simultaneously in a fast‑paced, high‑growth startup environment where customer needs and business priorities evolve rapidly

EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Company
Amazon Web Services, Inc.

Job ID
A10405550

#J-18808-Ljbffr