Director of Sales & Marketing

Job Description
Omni Austin Hotel Downtown is seeking a dynamic Director of Sales and Marketing who brings strong leadership, revenue‑focused upscale experience, and an interest in joining an industry‑leading company. Based in Austin, Texas, you will engage in leading a team of associates in the areas of group sales, catering, convention services, marketing and revenue management.

The purpose of this position is to develop and execute strategic sales and marketing plans to generate and optimize overall revenues through marketing, sales, promotion, advertising and public relations that will positively impact the hotel, resulting in a profitable return on investment.

This person will lead, motivate, and support the team while maintaining positive interdepartmental communications. The role contributes to overall direction of the resort and effectively manages all sales and marketing expenses while exceeding budgeted revenues and RevPAR goals.

Key Responsibilities

Manage experienced and successful sales team

Implement and maintain Omni brand standards

Emphasize exceeding established group rate guidelines

Develop, maintain and implement strategies/action plans to generate revenues for the hotel

Motivate productivity of all sales staff through leadership, development and support

Develop, maintain and implement creative and successful packages to fill identified need periods in all segments

Active solicitation of key accounts to generate direct sales

If needed, maintain Sales Team's focus on a proactive solicitation environment

Assist in the achievement of overall Food and Beverage revenue

Design and leverage all advertising and public relations opportunities

Develop, maintain and implement budgeting and forecasting process

Effectively control all sales and marketing expenses to ensure optimum operating profit

Ensure that all administrative procedures are in place and functioning effectively

Ensure that all required reports are completed on a timely basis

Promote high visibility of hotel through active involvement in city activities, industry associations and trade shows

Provide proper collateral and information vehicles to keep customers informed and updated on the resort

Ensure a challenging and exciting environment to encourage full career development and personal growth

Support and promote all corporate programs to increase customer awareness of Omni Hotels & Resorts and ensure that customer receives the appropriate benefits of each program

Through the Convention Services Department, maintain product and assure the protection and cleanliness of the owner's physical assets

Enjoy the hospitality business, be able to effectively communicate expectations to the team while creating a challenging but fun work environment

Always look for ways to encourage, support and assist the team, setting up the team for success each day to drive the greatest possible results

Understand and contribute to overall revenue management initiatives and strategies to ensure we maximize every revenue opportunity

Business Planning

Uses resources and data to develop strategic plans to sell segments. These plans incorporate both customer expectations and company’s goals relative to revenue

Understands Omni Hotels & Resorts sales and business processes, supports corporate and hotel goals and contributes to the enhancement of customer value

Develops and executes tactical sales processes that support the hotel’s strategic plan

Organizes activities and resources in a manner that maximizes productivity and efficiency

Focuses on personal sales efforts to achieve maximum revenue return from key accounts

Monitors achievement objectives and goals for the hotel and takes appropriate action to correct shortfalls versus the strategic plan

Prepares and manages annual budgets for travel and other business expenses

Grows relationships at the appropriate levels, both internally and externally, that enable the development and advancement of sales initiatives

Leadership

The ability to successfully lead sales & marketing efforts to increase overall revenue

Seek input and opinions from all relevant parties, securing all facts prior to making decisions

Can accurately recognize the strengths and limitations of others

Accepts leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development

Communication

Develops effective presentation (orally and written) where ideas, opinions, recommendations and conclusions are understood

Maintains communication with key accounts, understands hotel performance, customer issues and trends

Clearly articulates vision, goals, initiatives and expectations for the hotel

Promotes and provides leadership in fostering property sales / national sales synergies

Qualifications

Account Planning Skills. Identifying and understanding account potential and ability to set mutual Omni / Customer expectations

Management of the customer decision and relationship process

Ability to communicate issues and concerns at all levels of the organization

Ability to direct and lead activities through internal and external resources

Strong interpersonal skills and ability to work in a team‑oriented environment

Business planning skills and budget management skills

Ability to scan and assess the competitive arena as it relates to region and segment to refine / improve customer value proposition

Creative and strategic skills

Ability to manage multiple priorities and reprioritize when necessary

Financial analysis skills. Ties strategies and planned actions and results

Strong statistical analysis and business case development

Communication skills including group presentations, written and oral

Team management skills including participation, engagement in difficult issues, and effectively influences non‑direct reports

Strong understanding and expertise in the sales & marketing process

Must have Director of Sales & Marketing experience in a luxury hotel/resort

Must have a minimum of 5 years of senior sales and/or marketing leadership experience managing more than 10 employees

College degree or equivalent experience

Proficient in use of Excel, Word and access database tools

Benefits

Free downtown parking in our underground garage

Associate cafeteria with daily complementary hot meals

Medical, dental, vision, employee assistance program, telemedicine, and short‑term & long‑term disability

401(K) match, pre‑tax health savings account, and flexible spending amount

Exclusive Omni associate travel discounts on hotel rooms, food & beverage and more

Unique perks include tuition reimbursement, adoption services aid, pet insurance, legal services, paid time off and friends & family discounts

Development opportunities including discounted e‑Cornell courses, leadership development programs, diversity & inclusion programs, Omni support center internal reward program, and work/life balance

Application Assistance
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

EEO Statement
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

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