Specialist Technical Writer

Specialist Technical Writer Hitachi Vantara provides data-driven solutions for businesses. Our Technical Publications group aims to create quick and easy-to-use product documentation, including contextual help and videos. We seek a motivated information developer and content strategist to work with our product team. The ideal candidate will have a product-owner mindset and focus on creating impactful documentation.
Key Responsibilities
Manage documentation projects and collaborate with technical writers to ensure accuracy and quality.
Possess excellent writing skills, organize ideas clearly, and translate technical terms for any reader. Able to manage multiple assignments independently and collaboratively.
Learn products through hands-on experience and communicate technical information effectively within cross-functional teams.
Work with subject matter experts and product managers to determine technical specifications and content for publication. Strong research skills to gather and analyze data.
Complete writing tasks according to clarity, conciseness, style, and terminology standards.
Lead content work for cross-functional teams on time-sensitive projects.
Conduct interviews with users and technical staff for documentation. Collaborate with product management, support, marketing, and other SMEs.
Analyze technical feedback from audiences and implement necessary changes in documentation or products.
Skills/Qualifications
Bachelor's or Master's degree in Computer Science or a related engineering field.
Over 10-15 years of experience in storage documentation, online publishing, online help development, API documentation, installation and user guides, and release notes.
Demonstrated technical writing and editing proficiency with exceptional command of the English language, including grammar and usage.
Strong technical aptitude and ability to learn products through hands-on experience.
Familiarity with API tools, such as Swagger.
Practical experience working with Generative AI in areas such as prompt engineering and AI model comprehension.
Proficiency in DITA, XML, Microsoft Visio, and Adobe Acrobat.
Comprehensive understanding of topic-based authoring and reusable information architecture.
Experience with agile software development processes and associated tools, such as JIRA and Confluence.
Video creation experience is an advantage.
Proficiency in spoken Japanese is a plus.
Content translation experience is preferred.
Demonstrates the ability to step into a leadership capacity—driving initiatives forward, taking ownership of outcomes, and influencing cross-functional stakeholders without direct authority