Account Director

IRONCLAD is seeking an Accounts Director — someone who is a heavy-hitter to be the on-site anchor at our Virginia Beach HQ, bridging the gap between a bold sales vision and profitable execution. This is a total ownership role for someone with the grit to protect margins and the authority to drive production until wrap — every single time.

Description
This position is 100% on-site at our HQ. REMOTE applicants will not be considered. We are looking for a dedicated team member to be physically present and integrated into our studio culture. Please do not apply if you are seeking remote or hybrid work.

ACCOUNTS DIRECTOR
THE ROLE
We are hiring an Account Director to own client relationships and drive execution across all active projects.

This is not a “client success” role.

This is a business + production ownership role.

You will be the single point of accountability from deal close to delivery to renewal.

If something is off-track, it is yours to fix.

WHAT YOU'LL OWN
1. Client Ownership

Primary point of contact for all clients

Lead all communication with clarity, confidence, and IRONCLAD conviction

Set expectations early and enforce scope, timelines, and deliverables

Run weekly client check-ins and executive summaries

2. Project Execution

Own every project from activation to delivery

Translate sold scope into real production timelines

Ensure all deliverables hit on time, on budget, within scope

Drive internal teams (creative, production, ops) to execute

Work directly with:

Head of Sales

Line Producer / COGS Manager

Production Lead/Consultant

Global Creative Director

Keep all stakeholders aligned and accountable

Run internal CCIVR meetings (Creative + Internal Review)

4. Scope + Margin Protection

Flag risks early (timeline, budget, creative misalignment)

Partner with ops to ensure COGS targets (~20%) are maintained

5. Reporting + Visibility

Own project status inside Project Management Program

Maintain clear timelines, next milestones, and owners

Deliver weekly executive summaries internally and externally

WHAT GREAT LOOKS LIKE

Projects ship on time, every time

Clients feel confident, informed, and aligned

Internal team operates without confusion or bottlenecks

Scope is protected, margins are preserved

Communication is sharp, direct, and proactive

WHO YOU ARE

5–10+ years in account management, production, or agency leadership

You have run complex creative or production projects before

You understand how to balance client needs vs execution reality

You are highly organized and obsessed with deadlines

You communicate with clarity, authority, and zero fluff

You are comfortable pushing back on clients when needed

You thrive in fast-moving, high-output environments

Experience in film, media, or content production

Experience managing multiple high-budget projects simultaneously

Familiarity with tools like Monday.com or similar systems

WHAT WILL NOT WORK

People who avoid hard conversations with clients

“Project coordinators” who need constant direction

Anyone who cannot manage both people + production simultaneously

WHY THIS ROLE MATTERS

This is one of the most critical roles inside IRONCLAD.

You are the bridge between revenue and execution.

If you win, the company scales cleanly.

If you fail, everything breaks.

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