Inside Sales Account Manager Remote

Overview

Responsible for the management, maintenance, and growth of a defined port-folio of house accounts. The role focuses on proactively developing existing customer relationships, identifying additional growth potential through cross-selling of ELPRO products and services, and handling new incoming transactional business. As a member of the sales team, the Inside Sales Account Manager will be measured on overall revenue growth, customer retention, and account development within the assigned book of business. This role is fully remote and does not require travel.
Responsibilities

Takes direct responsibility for the assigned house accounts
Creates an overall strategy for the development and growth of assigned accounts
Develops and maintains strong customer relationships within the assigned account base
Understands customer processes, applications, and purchasing workflows
Identifies additional growth potential by cross-selling ELPRO products and services
Creates, manages, and reports on opportunities in the CRM/ERP system with a high level of accuracy
Ensures accurate forecasting and pipeline transparency for assigned accounts
Handles incoming transactional sales inquiries, quotations, and follow-up activities
Coordinates internally with Customer Success, Operations, and project management to ensure customer satisfaction
Collaborates with Territory Sales Managers when accounts become project-driven or exceed defined thresholds
Qualifications

Inside Sales Account Manager
Takes direct responsibility for the assigned house accounts
Creates an overall strategy for the development and growth of assigned accounts
Develops and maintains strong customer relationships within the assigned account base
Understands customer processes, applications, and purchasing workflows
Identifies additional growth potential by cross-selling ELPRO products and services
Creates, manages, and reports on opportunities in the CRM/ERP system with a high level of accuracy
Ensures accurate forecasting and pipeline transparency for assigned accounts
Handles incoming transactional sales inquiries, quotations, and follow-up activities
Coordinates internally with Customer Success, Operations, and project management to ensure customer satisfaction
Collaborates with Territory Sales Managers when accounts become project-driven or exceed defined thresholds
Additional Information

Education and qualification

Structured account management and selling approach
Strong customer orientation
Ability to manage multiple accounts and priorities
Effective virtual communication skills
Requirement and experience

Experience in Sales, very good communication skills and style (verbal and in writing)
Contracts and contract negotiation
Interface

This role interfaces with customer success, field sales, marketing, technical teams, finance, and sales management
Information flow

Regular information flow between Head of Sales, customer success, field sales team and Key Account Managers
All your information will be kept confidential according to EEO guidelines.

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