Sales Administrator

We are looking for an organized, energetic, and customer-focused Sales Administration to support our sales team and defense business operations. This is a hands‑on role with variety — spanning order processing, customer communication, trade show participation, and market research. The ideal candidate is a multitasker who takes initiative and takes pride in keeping things running smoothly.

Key Responsibilities

Prepare quotes and process customer orders from start to finish

Pack and ship orders accurately and on time

Provide customer support, including warranty follow-up and issue resolution

Conduct proactive follow-ups with customers on quotes, open sales, and trade show leads

Coordinate and participate in trade show setup and on‑site support (Occasional)

Maintain product flyers and other product sheets

Handle general office tasks including filing and tax‑exempt form processing

Assist with shopping cart management and inventory counts

General market research

Monitor and report on anti‑counterfeit activity on eBay and Amazon

Assist with social media content and engagement

What We're Looking For

3+ years of experience in sales support, operations, or administrative roles

Strong organizational and multitasking skills with attention to detail

Excellent written and verbal communication skills

High degree of accuracy and precision in all work

Proficiency in Microsoft Office; databases or e‑commerce platform experience a plus

Willingness to travel for trade shows and field events

Self‑starter who can manage competing priorities independently

Associate or bachelor’s degree (or equivalent)

Must be a U.S. Person due to ITAR requirements.

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