Complex Sales Manager

Group Sales Manager – The Midland Hotel
Position Summary : Senior group sales hunter responsible for building relationships and driving revenue through strategic selling across social, association, and group markets in a high‑volume hospitality environment.

Qualifications

Proven experience selling group business in hotels or urban lifestyle properties.

Understanding of the rhythm of group demand and ability to plan strategically for high and low activity periods.

Passion for prospecting, uncovering client needs, and closing business.

Capability to manage multiple markets or types of group business and identify opportunities where others see complexity.

Self‑directed, creative, confident, with the ability to adapt strategies and drive results.

Key Responsibilities

Proactively solicit and manage group business, including social events, associations, and special‑interest groups.

Build and maintain relationships with planners, organizations, and key contacts to grow the group portfolio.

Develop new business opportunities through prospecting, networking, and outreach.

Respond promptly to inquiries, proposals, and RFPs; ensure accurate follow‑up and timely communication.

Conduct site inspections and property tours for prospective clients.

Collaborate closely with Operations, Catering, and Events teams to ensure seamless delivery of all group events.

Maintain accurate records, forecasts, and reporting in the CRM system.

Track sales activity and performance metrics to meet or exceed monthly, quarterly, and annual revenue goals.

Attend trade shows, local networking events, and industry meetings to represent The Midland and generate leads.

Identify and recommend strategies to optimize revenue and expand the group business portfolio.

Mentor or support junior sales staff, sharing best practices and market insights.

Compensation
Compensation : $70,000 – $80,000

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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