Sales Operations Manager in Boston

At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

Responsibilities

Review monthly retailer-level sales forecasts & monitor risks & opportunities vs our internal forecasts, working cross‑functionally with Operations & Sales

Collect & analyse retailer returns data, owning internal reporting by retailer and region on a monthly basis

Support Sales & Marketing team with retailer product set‑up processes, liaising with internal cross‑functional teams as necessary

Support the Sales team in contract negotiations by working cross‑functionally with legal, finance, operations & compliance as required

Represent the Wholesale Sales & Marketing team in xfn expansion discussions, understanding compliance requirements & timelines vs our forecasted go‑live dates

Act as project lead for Sales & Marketing on new initiatives or projects that require xfn involvement, sharing regular updates to relevant stakeholders & managing overall timelines

Work closely with Operations to monitor operational OKRs/KPIs for wholesale, surfacing performance gaps, and recommending corrective actions to the Sales team

Location: This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Qualifications

7–10 years of experience in operations, strategy, analytics, or a commercial function

Proven ability to interpret complex data and translate it into actionable insights

Experience managing cross‑functional projects and aligning multiple stakeholders

Entrepreneurial mindset with strong ownership and initiative

High proficiency in Excel/Google Sheets; familiarity with Sigma, Tableau, or SQL a plus

Enthusiasm for integrating AI tools into workflows to drive smarter, faster decision‑making

Passion for health, fitness, and performance

Compensation
The U.S. base salary range for this full‑time position is $100,000 – $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job‑related skills, experience, performance, and relevant education or training.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

WHOOP is an Equal Opportunity Employer and participates in E‑verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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