Job Responsibilities:Ensure appointment forecasts are achieved according to the agreed quarterly forecastsEnsure daily communication with the Service Director regarding the appointment scheduleDownload all required manufacturer manifest lists before the monthly deadline and schedule additional service appointments using these lists.Maintains a daily service appointment count previously set by management.Contacts all service appointments 24 hours before their appointment to confirm.Contacts all no-show customers to reschedule their appointmentEnsure recording and reporting of all incoming sales/service inquiries.Produce weekly and monthly reports for the GM and other Senior ManagementEstablish performance targets for each Business Development Representative (BDR)Monitor and maintain the BDC department's financial performance vs. budgetManage the BDR team to reach all customers during the survey period in accordance with dealership and OEM standardsMaintain and cultivate recall and service galley listsJob Qualifications:Demonstrate organizational skills and be detailed orientedAbility to collect and analyze appropriate performance metrics- Create relevant reportsAbility to recruit, train and motivate the BDR teamAlways lead by example: outgoing, personable, energetic, team playerAbility to interact with both senior and peer managers within the dealershipDemonstrate an understanding and devotion to the business interests of the dealershipAbility to create and maintain a professional work environmentMaintain standards for delivering sales opportunities to the sales or service departmentsHigh school diploma or the equivalent. College-level achievement preferredAbility to read and comprehend instructions and informationFive years of automotive business development center experienceSupervisory experience preferredValid driver licenseProfessional personal appearanceExcellent communication skills
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Experienced Business Development Manager
PAG CDJR LN LLC, Southport, NC, USA
Pay: 60.000 - 80.000
Job type: Full Time