Account Specialist

Location:

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Note: per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Account Specialist

is responsible for supporting strategic sales and account associates in the growth and retention of existing accounts as well as mentoring team members.

How You Will Make An Impact

Builds external relationships with existing accounts, members, and brokers.

Develops understanding of client needs and priorities.

Manages complex sales, claims, and benefit issues by researching, resolving, and responding to accounts, members and brokers.

Conducts meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales.

Communicates with internal partners to assist with upsells.

Partners with sales support associates on request for proposal (“RFP”) responses to brokers and groups.

Updates systems for proposal and sales activities.

Collaborates with internal stakeholders to meet and exceed client expectations.

Supports internal and external client reporting, as needed.

Acts on behalf of Strategic Account associate to respond to client needs, as necessary.

Mentors, coaches, and trains lower-level and/or new support staff.

Minimum Requirements

Requires a BA/BS and a minimum 3 years of related experience; or any combination of education and experience which would provide an equivalent background.

Sales license required where necessary or the ability to obtain within 60 days of hire.

Preferred Skills, Capabilities And Experiences

Client facing experience preferred.

Commercial insurance experience preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, and local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

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