Tech Lead, (Integrations) – Groups & Events

Tech Lead, (Integrations) – Groups & Events
Location:

United States, Georgia, Atlanta

Address:

1 - Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346

The Tech Lead – Groups & Events plays a senior technical leadership role within IHG’s Groups & Events ecosystem, supporting the design, integration, and stability of complex, enterprise‑scale technology solutions. This role partners closely with Product Managers, Business Analysts, and external vendors to translate business outcomes into sound technical direction across multiple interconnected systems.

This is a business-problem-driven technical role centered on shaping solution direction, guiding cross-system design, and ensuring reliable delivery within a highly integrated, vendor-supported environment that underpins group sales, booking, and hotel fulfillment workflows.

Act as the primary technical partner for Groups & Events initiatives, working alongside Product Managers and Business Analysts to break down complex business problems into clear, executable technical direction

Translate business requirements related to group booking, housing, rooming lists, and hotel fulfillment into cohesive technical solutions across integrated platforms

Provide technical leadership across vendor‑led and internal systems, ensuring alignment with enterprise architecture, security, and integration standards

Guide system integration efforts across multiple technologies, validating design decisions for scalability, reliability, and long‑term maintainability

Define and support system testing strategies (including reliability, scalability, and maintainability), review outcomes, and ensure remediation actions are completed

Monitor live environments and proactively identify, analyze, and resolve system issues in a structured and timely manner

Support delivery planning by contributing to scope definition, dependency mapping, risk identification, and mitigation strategies

Define, track, and report technical performance KPIs to support service level improvements and continuous optimization

Serve as a technical advisor to cross‑functional stakeholders, clearly explaining trade‑offs, risks, and recommendations to both technical and non‑technical audiences

What You Will Bring

Proven experience providing technical leadership in complex, enterprise‑scale environments with multiple integrated systems

Strong ability to synthesize business needs and guide solution design through influence rather than direct authority

Experience partnering closely with Product Managers and Business Analysts to shape and deliver integrated solutions

Sound technical judgment and architectural thinking, with a strong focus on system stability, performance, and scalability

Comfort operating in ambiguity and evolving problem spaces, particularly in vendor‑supported delivery models

Clear, confident communication skills with the ability to translate technical concepts for business stakeholders

Ownership mindset for end‑to‑end solution health, from design through production support and continuous improvement

Technical Requirements

Solid experience in software development and system integration environments, with the ability to assess design, integration patterns, testing approaches, and operational impacts

Strong understanding of enterprise application architecture, integration patterns, and system lifecycle management

Experience supporting or leading systems that rely on multiple platforms, services, and third‑party vendors

Ability to design and monitor technical KPIs related to performance, reliability, and service levels

Experience guiding systems through full lifecycle phases: design, delivery, testing, deployment, stabilization, and optimization

Depth of technical knowledge sufficient to challenge assumptions, identify risks, and guide teams at the design and delivery level

Nice to Have

Experience in hospitality, travel, or other high‑transaction, customer‑facing enterprise platforms

Exposure to global sales, booking, or event management ecosystems

Travel
Travel - 10% limited as needed

Location – Atlanta, GA
Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.

Remuneration and Benefits
The salary range for this role is $134,000 to $157,000. This role is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

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