Document Support Specialist

Documentation Support Specialist

The Documentation Support Specialist audits automotive dealership deals to ensure all required documentation is complete, accurate, and compliant with internal policies and state regulations. This position plays a key role in enabling efficient processing of vehicle tags and titles, supporting timely registration and overall operational accuracy. It is an excellent entry-level opportunity for individuals interested in automotive, administrative, or compliance work, and offers training for motivated, detail-oriented candidates who are eager to learn.
Responsibilities
Review and audit dealership deal documents to verify completeness and accuracy.
Ensure all required paperwork is collected, properly organized, and ready for title and tag processing.
Compare system records against physical or digital documentation to confirm consistency and accuracy.
Identify missing, incomplete, or incorrect documents and follow up with dealerships or internal teams to resolve discrepancies.
Maintain accurate, up-to-date records in internal systems and databases.
Track outstanding documentation and follow up regularly to ensure timely completion and processing.
Communicate professionally with internal teams and external partners to address documentation issues and provide updates.
Support the timely processing of vehicle titles and registrations by ensuring all documentation requirements are met.
Adhere to company policies and state regulations related to automotive documentation, data handling, and compliance.
Perform general clerical and administrative support tasks such as filing, document control, and data entry as needed.
Essential Skills
Strong attention to detail and accuracy when reviewing and auditing documents.
Good organizational and time management skills to manage multiple deals and deadlines.
Basic computer proficiency, including Microsoft Excel, Word, and Outlook.
Strong verbal and written communication skills to interact with internal teams and external partners.
Ability to learn quickly and retain new information related to documentation requirements and systems.
Ability to work effectively in a fast-paced, deadline-driven environment.
Problem-solving mindset with a willingness to ask questions and seek clarification when needed.
Comfort working with documents, filing, and data entry on a daily basis.
General clerical and administrative support capabilities, including document control and record keeping.
Customer service orientation when interacting with dealership contacts and internal stakeholders.
Additional Skills & Qualifications
Prior experience in administrative support, clerical work, or customer service is a plus but not required.
Interest in automotive, operations, or compliance-related work is preferred.
Experience with Microsoft Office tools beyond the basics is beneficial.
Background or familiarity with compliance auditing or document control processes is advantageous.
Demonstrated ability to work collaboratively in a team-oriented environment with a positive, proactive attitude.
Work Environment
The Documentation Support Specialist works onsite in an office environment as part of a small team of four. The role involves regular use of computers, internal systems, and Microsoft Office applications to manage documents and data. The environment is fast-paced and deadline-driven, with a focus on accuracy, collaboration, and clear communication.
Job Type & Location
This is a Contract to Hire position based out of Memphis, TN.
Pay and Benefits
The pay range for this position is $18.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Memphis, TN.
Application Deadline
This position is anticipated to close on May 25, 2026.