Sr. Talent Development Manager-Health Navigation

Senior Talent Development Manager
The Senior Talent Development Manager oversees a team of four, driving strategy and execution for scalable learning programs supporting Health Navigation colleagues. They manage onboarding, continuing education, and training design, delivery, and improvement for clinical and non-clinical content. Collaborating with cross-functional leaders, they integrate training into operational initiatives while managing priorities, resources, and performance to achieve impactful learning outcomes.

Responsibilities

Owning end-to-end design, delivery, and continuous improvement of clinical and non-clinical training programs, including onboarding, continuing education, and leadership development

Translating instructor-led content into scalable digital learning and managing an organized, quality-controlled content pipeline

Enabling operational initiatives (e.g., system rollouts, tool enhancements, process changes) through timely training, communications, and colleague readiness

Leading, coaching, and developing a team of training managers to deliver consistent, high-quality learning experiences

Setting priorities and managing day-to-day team performance, driving alignment, accountability, and on-time execution

Overseeing new hire training operations, including forecasting, capacity planning, and contingency planning

Ensuring training schedules, logistics, and delivery models run smoothly and adapt to shifting demand

Maintaining accurate, accessible training content through audits, version control, and continuous improvement; overseeing content libraries and knowledge tools

Using data, trends, and stakeholder input to identify training gaps, set priorities, and measure effectiveness

Representing talent development in cross‑functional and leadership forums, leading projects and ensuring enablement needs are built into enterprise initiatives

Qualifications

Bachelor’s degree required in Education, Organizational Development, Instructional Design, Communications, or related field

3+ years of experience in a clinical operations or service delivery environment (e.g., healthcare navigation, contact center, or similar frontline operations)

3+ years of experience in Learning & Development, training, instructional design, or enablement

Able to design and deliver training programs using a structured approach (e.g., ADDIE), including planning, milestones, and stakeholder management

Able to build and sustain scalable onboarding and continuing education training systems

Strong skill in converting instructor‑led material into repeatable digital learning and managing a quality‑controlled content development process

Hands‑on experience with eLearning/content tools such as Adobe Captivate, Easygenerator, Synthesia, and Articulate (or similar)

Strong analytical and problem‑solving skills; able to assess training needs, measure effectiveness, and drive continuous improvement

Clear, reliable communicator who can simplify ambiguity, align stakeholders, and influence across functions

Experience leading or mentoring others (directly or indirectly) and delivering results through a team

Salary Pay Range
Minimum: 85,000 USD
Maximum: 110,000 USD

Equal Opportunity Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight Solutions provides reasonable accommodations to applicants with disabilities or sincerely held religious beliefs, practices, and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations by contacting their recruiter.

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