Communications Officer Manager 1

Mission
Our mission as Louisiana State Police Regional Communication Officers is to foster safety, efficiency, and unity by providing exceptional communication and support services to law enforcement agencies, communities and the citizens of the State Of Louisiana. Communication Officers are dedicated to upholding the highest standards of professionalism, integrity, and compassion in our work.

Position Overview
The Louisiana State Police is seeking to promote a current, permanent employee to serve as a Communications Officer Manager within the Communications Unit. This leadership role is responsible for guiding, motivating, and supervising personnel in support of the agency’s mission. The Communications Officer Manager oversees regional staffing and shift scheduling, coordinates and supports the training and development of Communications Officers and Communications Officer Supervisors, and ensures effective communication, planning, and coordination with law enforcement personnel to maintain efficient operations.

Eligibility and Qualifications
Three years of the required experience in transmitting and receiving messages by radio, with at least one year at the supervisory level or above is required. Applicants may satisfy the below alternative qualifications:

Four years of experience in transmitting and receiving messages by radio or in administrative services; or

One year of training in a business or clerical‑related curriculum in a business school or technical institute plus three years of experience in transmitting and receiving messages by radio or in administrative services; or

Thirty semester hours of college training plus three years of experience in transmitting and receiving messages by radio or in administrative services.

Special Requirements

All persons appointed to this job must meet the terminal operator certification/re‑certification requirements of the National Crime Information Center (NCIC) and the Louisiana Police Terminal Operator Certification Program Guidelines.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Job Duties

Maintain all standards set by Louisiana State Police and Department of Public Safety.

Coordinate and control activities of communications personnel in the assigned region.

Plan and schedule shift work for communications personnel.

Facilitate coordination and collaboration with law enforcement personnel, jurisdictional law enforcement agencies, and other Federal or State offices on a 24/7 basis.

Plan and coordinate communications equipment installations.

Identify opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements.

Respond to and coordinate the Communications Section response to emergency situations.

Maintain and assure accuracy of records for communications functions for the region.

Develop, promote, and maintain cooperative relationships with personnel in the Communications Section, and other law enforcement agencies.

Position Details
Appointment Type:

Probational or Promotional

Work Schedule:

8‑hour days Monday – Friday.

Compensation:

Eligible for shift differential pay and uniform allowance.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

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