People and Culture Coordinator

I Have A Chance Support Services Ltd. (IHAC) supports individuals in care with disabilities and complex needs through a network of dedicated teams and community-based programs. Guided by our mission and values, we provide a safe, respectful, and inclusive work environment where staff can thrive while making a difference.
IHACSS is an accredited community-based organization that provides supported living to individuals with disabilities and complex needs.
We strive to support and encourage people en-route to independence:
to enhance their abilities and facilitate personal growth
to achieve a sense of pride and accomplishment, and
to enhance well-being and quality of life.
Position Overview

The People and Culture Coordinator play a key role in supporting the organization’s workforce by leading and coordinating all aspects of the recruitment process and maintaining accurate, up-to-date employee records. This role ensures that hiring activities are carried out in a consistent, organized, and timely manner, from job postings through to onboarding, while providing a positive and welcoming experience for candidates.
The primary focus of this position is to ensure that all recruitment processes are properly followed, documented, and executed in alignment with organizational standards. The coordinator is responsible for tracking candidate progress, maintaining complete and organized recruitment files, and ensuring all required documentation is collected and securely stored.
In addition, the role is responsible for managing employee files and related administrative systems, ensuring records are accurate, confidential, and audit-ready at all times. This includes tracking onboarding documentation, training completion, and other key employee information.
While the focus is recruitment and records management, the People and Culture Coordinator also support broader employee experience initiatives such as onboarding coordination, engagement activities, and internal communication. The role contributes to a positive and inclusive workplace by ensuring employees feel supported through well-organized processes and clear communication.
The People and Culture Coordinator is expected to demonstrate strong attention to detail, accountability, and professionalism, while adapting to changing organizational needs. Through a structured and people-focused approach, this role helps ensure the organization attracts, hires, and supports employees effectively.
Key Responsibilities

Employee Engagement & Culture
Assist in planning and delivering employee engagement activities such as team events, recognition programs, and wellness initiatives.
Promote a positive, respectful, and inclusive workplace culture aligned with organizational values.
Support diversity, equity, and inclusion initiatives across the organization.
Collect employee feedback and suggest improvements to enhance workplace experience and culture.
Maintain a positive and professional attitude, contributing to a collaborative team environment.
Recruitment & Onboarding Support
Assist with recruitment activities including posting job opportunities, screening applications, and coordinating interviews.
Communicate with candidates to ensure a welcoming and positive hiring experience.
Coordinate onboarding activities such as orientation schedules, welcome materials, and initial training arrangements.
Working with team leads to understand staffing needs and support timely hiring processes.
Maintain accurate & organized candidate and onboarding documentation.
Employee Experience & Coordination
Support onboarding and offboarding processes to ensure a smooth and respectful experience for employees.
Help coordinate training schedules and ensure employees are registered in required sessions.
Track completion of required training and certifications, following up as needed.
Assist in organizing team meetings, culture initiatives, and internal communications.
Administrative & Records Management
Maintain accurate and confidential employee records, including onboarding documents and training records.
Update internal trackers, spreadsheets, and systems related to employee information and engagement activities.
Ensure documentation is organized, secure, and up to date.
Assist in preparing reports related to recruitment, training, and engagement activities.
Support general administrative tasks within the People & Culture function.
HRIS & Reporting
Utilize HRIS and internal systems to maintain accurate and up-to-date employee information, recruitment data, and training records.
Generate and analyze reports related to recruitment activity, onboarding progress, training completion, and employee data.
Ensure data integrity within HRIS systems by regularly reviewing, updating, and validating information.
Collaborate with the People and Culture Manager to provide insights and reporting that support data-driven decision-making.
Identify trends and gaps in recruitment, onboarding, and employee records, and provide recommendations for process improvements.
Support the development and maintenance of dashboards, trackers, and reporting tools to enhance visibility and operational efficiency.
Work closely with leadership to support team needs and enhance employee experience.
Assist in addressing employee concerns by connecting them with appropriate support.
Adapt to changing organizational needs and support new initiatives as required.
ADDITIONAL RESPONSIBILITIES
All other duties as required.
Participate in after-hours on-call
Qualifications

Degree in Human Resources, Business Administration, or a related field.
Minimum 1–2 years of experience in a support role involving recruitment, administration, and employee coordination.
Hands‑on experience supporting recruitment processes, including job postings, screening, interview coordination, and onboarding activities.
Experience maintaining organized records, files, or databases with a high level of accuracy and attention to detail.
Familiarity with onboarding processes, document collection, and tracking employee information is considered an asset.
Strong organizational and time‑management skills, with the ability to manage multiple tasks and meet deadlines.
Excellent communication and interpersonal skills, with the ability to interact professionally with candidates and employees.
High level of discretion and ability to handle confidential information appropriately.
Proficiency with office systems, spreadsheets, and basic data tracking tools.
Ability to work independently, take initiative, and adapt to changing priorities in a fast‑paced environment
Why Join IHAC?

Work with a mission‑driven organization making a real impact.
Collaborative and supportive work environment.
Opportunities for professional development and growth.
Comprehensive training programs and ongoing learning.
Compensation and Benefits

$58,000
Paid Time Off
Vacation Pay
Employer paid benefits including dental and drug coverage

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