Job Description
The Associate Director, Urology Key Accounts Manager (UKAM) is the main point of contact for our Company with large community urology group practices. They play a crucial role in establishing our Company as an industry leader, supporting healthcare partners and providers, improving patient health outcomes, and becoming a trusted resource.
This Associate Director role will have responsibility for accounts in the Great Plains geography, which covers 8 states:
Arizona
Colorado
Minnesota
Nebraska
Iowa
North Dakota
South Dakota
Wisconsin
The selected candidate should live within the geography and be willing to travel to meet with customers in person.
Primary Activities & Responsibilities
Leadership
Builds and maintains trust with colleagues, stakeholders, and customers through effective communication, integration, and collaboration.
Ability to lead through challenging and ambiguous situations while ensuring that deadlines and objectives are met, by effectively prioritizing tasks based on urgency, impact, and resource availability.
Ability to influence others and lead without authority during complex situations, fostering collaborative problem-solving and reaching consensus. Experience in navigating teams or stakeholders to achieve common goals.
Clinical Proficiency
Understands applicable product portfolio to provide approved disease and product information to key decision makers and stakeholders within account(s).
Leads Our Company's efforts to maximize appropriate utilization of its portfolio while bringing resources to customers that contribute to better outcomes for patients.
Understanding external quality initiatives with the ability to clearly align and tailor response to customer’s needs using approved Company resources and messages.
Understand all aspects of treatment decision factors, including but not limited to knowledge of protocols, sites of care, guidelines, or quality initiatives.
Business Acumen
Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.
Knowledge of account ecosystems and current emerging market and business trends impacting assigned accounts. Develop and pull-through a coordinated and longitudinal account plan.
A deep understanding of the unique dynamics of the business to business market, including the various factors that influence buying decisions, such as competitive landscape, industry trends, and economic conditions. Ability to utilize approved messages and resources with appropriate healthcare business partners across the account.
Coordinate across a network of local account teams to ensure contract pull-through and address local requests for contract terms or conditions.
Operational / Account Management
Establishes strategic approach to the account in alignment with approved guidance from the marketing teams. Aligns brand strategy and tactics with customer needs and business objectives to improve patient health outcomes.
Builds trust and relationships with key decision makers and stakeholders and influencers to understand their objectives, goals, and challenges. Identifies approved resources that align with the customer’s needs. Develops a thorough understanding of all entry access points and knowledge of stakeholders who influence and operationalize access for the entire enterprise.
Uses approved tools to capture, share and appropriately communicate internally about the customer.
Qualifications
Minimum Requirements
Bachelor’s Degree (BS, BA, or BSN) or a minimum of a high school diploma with at least 10 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices)
Minimum of 2 years of relevant experience in healthcare, life sciences industry, sales, account management or managed care
Valid Driver’s License
Ability to travel ~50%
Ability to build and develop meaningful customer relationships with senior healthcare executives and key opinion leaders
Demonstrated financial acumen with ability to communicate value proposition and negotiate, if applicable
Strong understanding of healthcare ecosystem
Excellent interpersonal and communication skills, internally and externally, with ability to interact with individuals from a variety of cultures and disciplines
Strong leadership skills and ability to collaborate in cross-functional, matrix organizations
Preferred Qualifications
Advanced degree (MBA, MS, MSN, or PharmD)
Local market relationships and customer knowledge within the oncology-urology specialty
Current account management experience in large community urology group practices
Required Skills
Account Management
Biopharmaceuticals
Brand Strategy
Business Data Analytics
Clinical Studies
Collaborative Leadership
Confidential Data Handling
Contract Management
Cross-Cultural Teams
Data Analysis
Financial Acumen
Healthcare Business
Immunotherapy
Interpersonal Relationships
Life Science
Marketing Capabilities
Oncology Marketing
Operational Delivery
Product Knowledge
Strategic Management
Strategic Planning
Strategic Thinking
Urogynecology
Benefits and Compensation
Salary range: $190,800.00 – $300,300.00.
Annual bonus and long-term incentive, if applicable.
Benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, compassionate and sick days.
Travel Requirements
50% travel.
Equal Employment Opportunity
We are an Equal Employment Opportunity Employer. We provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under U.S. Equal Opportunity Employment laws, visit the EEOC resources linked above.
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Oncology Key Account Manager - Urology - Great Plains
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Pay: $190,800-$300,300/yr
Job type: Contract