Marketing Coordinator

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Full Time Clerical Dawson Office, Austin, TX, US
3 days ago Requisition ID: 1334
Black Family Hospitality is seeking a highly organized, creative, and detail-oriented Marketing Coordinator to support the execution of marketing initiatives across all company brands and concepts. This role will serve as a key support position for day-to-day marketing operations, project coordination, communications, campaign planning, and administrative organization.
The ideal candidate thrives in a fast-paced hospitality environment, can manage multiple moving pieces simultaneously, communicates effectively across departments, and takes ownership in keeping projects organized, on schedule, and moving forward.
Key Responsibilities

Marketing Operations & Administrative Support

Maintain and organize internal marketing documents, folders, databases, and shared drives
Support ongoing data management and document organization initiatives
Assist with day-to-day administrative and office-related marketing tasks
Coordinate gifting requests, awards, trophies, and miscellaneous support projects
Order and coordinate pickup/delivery of marketing materials including:
Business cards
Table tents
Banners
Table covers
Promotional collateral
Coordinate menu printing and paper ordering for all concepts and locations
Project Management & Creative Coordination

Assisting managing design and marketing projects from initiation through completion
Track timelines, deliverables, approvals, and project deadlines
Maintain priority lists for daily and weekly deliverables
Help ensure projects remain on schedule and communicate updates across departments
Coordinate with internal teams, vendors, printers, and external partners as needed
Support creative asset organization and version control
Campaign Planning & Brand Coordination

Maintain and manage the annual marketing campaign calendar including:
Holidays
Promotions
Store events
Collaborations
Community activations
Grand openings and special initiatives
Assist with campaign planning and execution across all brands and concepts
Help coordinate communication between marketing, operations, culinary, beverage, and leadership teams
VIP Relations & Guest Experience Support

Coordinate VIP guest logistics, communications, and follow-up
Assist with bookings, inquiries, and hospitality arrangements for media, influencers, partners, and special guests
Manage calendar invitations and communication flow between stores and guests
Help bridge communication gaps between initial inquiry and in-store execution
Social Media & Content Support

Draft social media captions, copy, and content calendars for review
Schedule approved social media posts across brand platforms
Assist in maintaining brand voice consistency across concepts
Coordinate content requests, deadlines, and approvals
Assist with social media shots and and production
Public Relations & Media Coordination

Serve as a liaison for PR-related initiatives and campaigns
Assist with coordinating press opportunities and media visits
Screen and route incoming media inquiries appropriately
Support communication with PR agencies, partners, and vendors
Brand Standards & Store Support

Ensure stores are utilizing current marketing materials and approved branding
Coordinate rollout of updated menus, signage, promotional materials, and brand assets
Coordinate and implement minor menu adjustments including pricing updates, item descriptions, formatting revisions, seasonal changes, and limited-time offerings across print and digital platforms
Ensure all menu updates are accurately communicated to stores, vendors, and internal departments while maintaining brand consistency across all concepts
Support communication of marketing initiatives to store-level leadership teams
Communicate with printers, signage vendors, and external marketing partners
Track marketing-related invoices, estimates, and expenses
Assist with website updates including hours, menus, and promotions
Coordinate updates to online listings and brand information platforms
Monitor accuracy of store information across digital channels
Reporting & Administrative Coordination

Assist with maintaining marketing calendars, trackers, and recap documents
Pull and organize basic social media and campaign performance metrics
Support internal marketing communications and promotional rollouts
Assist leadership with special projects and department support as needed
Qualifications

2–5 years of experience in marketing coordination, hospitality marketing, administrative support, or project coordination
Strong organizational and multitasking abilities
Excellent written and verbal communication skills
Working knowledge of Adobe Creative Suite, Illustrator, and InDesign,
Experience with social scheduling platforms and project management tools is a plus
Strong attention to detail and ability to prioritize multiple deadlines
Hospitality, restaurant, entertainment, or lifestyle brand experience preferred
Proficient in Microsoft Office, Google Workspace, and digital collaboration platforms
Preferred Traits

Highly organized and proactive
Strong sense of urgency and follow-through
Creative thinker with operational awareness
Comfortable working in a fast-paced, high-growth environment
Team-oriented with a hospitality-first mindset
Able to adapt quickly and manage multiple brands simultaneously

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