KPMG is currently seeking a Director in Customer & Operations for our Consulting practice.
Responsibilities
- Translate business/technical requirements into well‑architected solutions that best leverage the Salesforce platform and products
- Provide estimates of the level of effort to implement a solution based on business requirements
- Lead technical design sessions, design and document technical solutions that are aligned with the clients business objectives
- Provide guidance during evaluation of a business requirement and how it can be met with either point‑and‑click configuration or code and customization
- Lead the technical delivery of Salesforce implementations
Qualifications
- A minimum of eight years of management / systems integration consulting experience (including Big Four experience, the majority specifically with Salesforce, within diverse industries
- Bachelor's degree in a related field from an accredited college/university; MBA is preferred
- Professional level understanding of the core Salesforce platform products such as Sales Cloud, Service Cloud, Community Cloud with functional knowledge of the entire product suite
- Possess one or more Salesforce Certification and strong knowledge and experience of Salesforce development, configuration, and administration capabilities; Excellent written and verbal communication skills
- Travel as needed
Benefits
KPMG offers a comprehensive compensation and benefits package, including medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well‑being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday.
Equal Opportunity Employment
KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.
Los Angeles County Hiring Disclosure
Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.
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