Digital Marketing Account Manager

Prepare for, conduct, and host consistent client meetings on a weekly, monthly, and quarterly basis discussing campaign performance and strategy.
Provide direction for campaign editorial calendar to ensure production objectives are aligned with client expectations, goals, and schedule.
Effectively manage client digital marketing campaigns to ensure alignment with their business objectives and goals.
Communicate regularly with clients, even outside of calls, to keep them informed on their marketing and feeling confident in their investment.
Respond promptly to client questions or concerns, ensuring exceptional service and proactive resolution of issues.
Maintain low client attrition, as measured by client downgrades and churn.
Partner with internal teams (Content Production, Project Management, Web Team, etc.) to ensure campaign deliverables meet client expectations.
Maintain strong organizational skills, ensuring all client needs are addressed promptly and effectively through project management tools.
Balance advocating for client goals with protecting internal team bandwidth by adhering to SLAs.
Actively participate in a culture of learning, adapting to new processes, tools, and marketing trends.
Requirements: Bachelor’s Degree strongly preferred
At least five years of experience managing a book of accounts in a marketing setting
Experience in technology/consumer electronics/home automation industries is a plus
Experience in inside sales role is a plus
Familiarity with SEO, social media (organic/paid), blogging, and organic/paid search.
Knowledge of how to use and interpret data from multiple platforms is a must.
Comfortable on frequent video conference calls throughout the week (external/internal)
Health, Dental and Vision Insurance
Paid Holidays, Vacation, Sick and Personal Time
Simple IRA with Company Match
Work-life balance!
Remote position and flexible work schedule
Company provided computer
Access to our Career Track and Skills Shed learning and development programs
A fantastic culture with amazing coworkers!

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