Director of Executive Communications (Chief Operating Officer)

Requirements

10-15+ years of relevant communications experience: Ideally owning a C-level executive’s thought leadership and communications platform in a high-growth SaaS or technology company

Proven Strategic Advisor: Demonstrated success operating as a strategic partner—not just a content producer—with the ability to engage with and influence senior executives

Exceptional Executive Presence: The judgment and confidence to advise senior leaders in real-time and navigate high-profile, confidential projects with discretion

Organizational Mastery: Strong organizational skills to manage multiple concurrent priorities, navigate ambiguity, and deliver high-quality work on tight timelines

Communication Versatility: Strength in packaging content across a range of channels, including written communications, presentations, speeches, and video scripting

Industry & Financial Acumen: Deep understanding of the technology/software industry; experience with financial communications (e.g., investor relations, earnings) is a significant bonus

BS/BA degree required

What the job involves

Okta is seeking a strategic and innovative Director of Executive Communications to lead all aspects of communications for our Chief Operating Officer (COO)

This is a high-impact role for a seasoned professional who acts as a strategic advisor and operational architect, not just a content producer

You will craft the COO’s voice, ensuring it aligns with Okta’s vision while driving the clarity and alignment necessary for success

As the COO’s trusted communications partner, you will manage external and internal communications to drive thought leadership, visibility, and outcome-driven results

This leader will combine a deep understanding of the current market and Okta’s business priorities with disciplined execution and meticulous attention to detail

Operational Storytelling: Develop and execute a communication strategy that defines the COO’s voice, focusing on operational excellence, business impact, and the "connective tissue" between Okta’s vision and its execution

Strategic Change Management: Lead communication workstreams for company-wide shifts, re-orgs, and COO strategy updates. You deliver direct, transparent messaging during times of transition

Thought Leadership & Executive Positioning: Position the COO as an industry authority on Identity, SaaS operations, GTM innovation, and building a winning company through high performance culture, by crafting high-impact, forward-thinking content, including keynotes/speeches, blogs, social, board presentations, and other public-facing content

Cross-Functional Orchestration & Collaboration: Build and maintain relationships with members of the Okta’s executive leadership team to inform COO communications strategy and content. Partner with teams across Global Communications, People, Marketing, Legal, Investor Relations, agency partners, and many others to ensure cohesive and consistent messaging

Data-Driven Alignment: Use metrics to validate communication strategies and ensure the COO’s organization is aligned with the company’s Vision, Measures, and Targets (VMT)

Reputation & Risk Management: Proactively identify and mitigate communication risks related to business operations, handling sensitive internal matters with the highest level of confidentiality

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