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Sales Coordinator

The Crescent Hotels Group, Washington, DC, USA

Pay: $25-$27/hr

Job type: Contract


Description
POSITION SUMMARY/ESSENTIAL FUNCTIONS:

As a Sales Coordinator, you will be responsible for supporting the hotel’s sales and events efforts by assisting the sales team in various administrative and operational tasks. Your role will involve coordinating sales and events activities, managing client communications, and ensuring the smooth execution of sales and events related processes.

Qualifications

A true desire to satisfy the needs of others in a fast-paced environment

Refined verbal and written communication skills

Previous administrative experience, preferably within a sales or hospitality environment.

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Maintain Sales and Events calendar

Marriott CI trained to block space and rooms.

Duties and Responsibilities

Answer phones and leads quickly. Often, sales team are not always in the office. Will require fast, accurate, and luxury level customer responses.

Contact customers, set appointments, coordinate sites, customer follow-up, support the sales team, and general office duties.

Assist/create customer collateral, presentations, marketing materials.

Respond to all guest inquiries (leads).

Sell and coordinate pop-up meetings, events, and small groups.

Build proposals, site inspections, discuss pricing minimums, block space, and create contract.

Assist with general site tours of hotel and show rooms.

Manage room block pickup reports and actualization process.

Route groups, create breakfast coupons & welcome letters, and prepare group related invoices in a timely manner

Input rooming lists and manage cut-off dates for group & inventory

Prepare Resumes and Event Orders for weekly meetings and ensure all group resumes and BEOs are communicated properly to all relevant departments.

Process the 3rd party group commission.

Awards the events planner points.

Produce group related invoices in a timely manner.

Manage the supply inventory for the sales office.

Maintain list of lead turn downs (Cvent, call-ins, referrals, etc).

Solicit business as directed by DOSM or ADOS.

What’s In It For Me
Here is what we offer to all of our associates:

Generous compensation package ranging from $25.00 to $27.00 per hour depending on the skill level & experience

An exceptional benefit plan for eligible associates & their family members

401K matching program for eligible associates

Complimentary employee parking

Hotel discounts to any Marriott Brand Hotels, and Crescent managed properties in North America for you, and your family members

A workplace that you can be proud of, where you are valued, trusted, and supported by the team

Behaviors

Team Player:

Works well as a member of a group (Preferred)

Enthusiastic:

Shows intense and eager enjoyment and interest (Preferred)

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations

Peer Recognition:

Inspired to perform well by the praise of coworkers

Goal Completion:

Inspired to perform well by the completion of tasks

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals

Financial:

Inspired to perform well by monetary reimbursement

Ability to Make an Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Required:

1 year of previous administrative experience in sales or hospitality environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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