Redesign Content Strategist
IS3 Solutions · Multiple locations ·
- Job type:
- Full Time
SCOPE OF SERVICES
The Content Strategist is a creative professional who will help communicate complex government concepts to a general audience. They have a background in information architecture, website content management, and detailed research and analysis. They are also a skilled copywriter with the ability to translate complex topics into plain language.
This position will report to the Lead Digital Strategist.
TASKS:
·
Create content requirements and outlines for guided experiences
·
Write compelling plain language web copy for guided experiences in compliance with the web content style guide
·
Interview subject matter experts from across the government to understand complex topics
·
Create and audit inventory of existing features and functions
·
Understand user behavior based on Google Analytics data
·
Conduct research into city laws, policies, and processes
·
Deliver high-quality content artifacts on strict deadlines
·
Conduct quality assurance and provide critical feedback on other content workstreams
·
Identify and track key performance indicators for content deliverables
MANDATORY SKILLS/EXPERIENCE:
Note:
Candidates who do not have mandatory skills will not be considered
·
At least 8 years of full-time experience in the role of content strategist, editorial strategist, information architect, or similar
·
Strong copywriting skills with a portfolio of past work
·
Experience writing to a style guide
·
Strong research skills
·
Strong interpersonal skills with experience organizing meetings and collaborating with stakeholders
·
Project management skills with the ability to self-manage tasks and complete work on a deadline
·
Basic Google Analytics skills: Be able to run reports on web traffic to inform content audits
·
Experience using user research to inform decision-making
DESIRABLE SKILLS/EXPERIENCE:
The successful candidate should possess the following:
·
Bachelor's degree in relevant fields (e.g., Journalism, Communications, Creative writing, Digital media)
·
Experience working in government, higher education, or non-profit organization
·
Experience writing in plain language and at a sub-7 th
grade reading level
·
Experience working in a modern content management system
·
Experience navigating complex approval workflows and incorporating feedback from legal, policy, and executive stakeholders.
·
Background in government with an understanding of how constituents interact with the government.