Sales Representative

OVERVIEW
Genesis Lifestyle Medicine is excited to offer an exceptional opportunity for an experienced Esthetics and Anti-aging Therapies Sales Representative who is passionate about not only helping patients achieve their best appearance, but also their best possible health and overall feelings of wellbeing. Join our team at our innovative Grapevine and Fort Worth locations where we are transforming healthcare by providing comprehensive anti-aging wellness services in the most customer service-focused settings.
Genesis Lifestyle Medicine is one of the premier and fastest growing Integrative Functional Medicine companies in the US because we offer the most comprehensive array of services using cutting edge technologies and products in non-surgical Aesthetics, Hormone Therapy, Male and Female Sexual Wellness, Superior-quality Medical Weight Loss, and Hair Restoration. We are seeking the most qualified person to lead our sales efforts and match our clients with the services they need to look and feel vibrant and healthy. This is a wonderful opportunity for someone who excels in this role and is looking for opportunities for greater pay and responsibility to help accommodate our tremendous growth!
GENESIS SALES REPRESENTATIVE JOB DESCRIPTION
Genesis Lifestyle Medicine Sales Representatives are called Patient Care Advisors (PCAs). They lead our daily sales efforts and are essential to our mission of providing the best possible medical outcomes for our clients. Genesis Patient Care Advisors conduct consultations with our clients to discover their concerns, clarify and label their desired outcomes, and through a comprehensive knowledge base, sell them the Genesis services that will deliver the best possible outcomes. We are looking for top performers who possess a track record of success and higher bonus/commission rates that they can attribute to being supremely confident, self-motivated, disciplined, and results driven by very high standards.
Genesis marketing teams provide ample warm leads through our search engine and social media advantages. Genesis Patient Care Advisors do not engage in cold calling or telemarketing, but they, along with the rest of clinic staff, do regularly conduct outbound calls to existing and former clients to keep those relationships fresh as well as to previous potential clients who did not purchase from us in the past. Our successful Patient Care Advisors are able to expertly overcome objections to upsell, cross sell, and renew interest/reactivate previous clients by promoting our services with knowledge, professionalism, and enthusiasm.
PATIENT CARE ADVISOR JOB RESPONSIBILITIES
Initiate the

sales process by scheduling appointments with warm leads; conduct initial

consultations to understand clients’ concerns; clarify their problems and

label their desired outcomes; describe relevant treatments and services

confidently and with a comprehensive knowledge base; and sell the

treatments or services that will deliver the best possible outcomes.
Close sales by

building rapport with potential clients; expertly explain product and

service capabilities with a high level of integrity; overcome objections;

negotiate pricing on packages while optimizing margins.
Expand sales in

previous and existing accounts by upselling, cross selling, and

introducing new products and services.
Create client

retention and account reactivations through consistent outreach (outbound

calling) to existing, past, and potential clients to nurture relationships

and introduce repeat or additional products and services.
Stay updated on

industry trends, competitor offerings, and market changes to effectively

position our products in sales.
Recommend new

products and services by evaluating current aesthetic treatment processes.
When needed,

manage front desk duties such as checking patients in & out while

demonstrating gratitude, ensuring a positive and warm experience, and

maintaining a clean and professional clinic.
Adhere to all

Genesis Lifestyle Medicine policies and procedures.
EXPERIENCE REQUIREMENTS
A minimum of

1-year previous sales experience in a med spa, luxury retail, or similar

environment.
Familiarity

with Esthetic treatment sales.
Familiarity

with various methods of client outreach and follow up.
Education/Experience:

High school diploma or general education development (GED); or 5 years’

directly relevant experience and/or training; or equivalent combination of

education and experience.
COMPETENCIES AND QUALIFICATIONS REQUIRED
Communication

Skills: Exemplary interpersonal and communication skills; Speaks clearly

and persuasively; Listens to understand and seeks clarification; Responds

confidently to questions; Communicates professionally and with respect at

all times.
Customer

Service: Develops one-on-one relationships with clients; Delivers the

highest levels of customer service; Manages difficult or emotional

customer situations with respect, professionalism, and high judgement;

Responds promptly to customer needs; Solicits customer feedback to improve

service; Responds to requests for service and assistance; Meets

commitments.
Health- and

Fitness-focused: Serves as a positive mentor for patients determined to

achieve a healthy lifestyle.
Determination:

Sets and achieves challenging goals; Demonstrates persistence and

overcomes obstacles; Measures self against standard of excellence; Takes

calculated risks to accomplish goals.
Dependability:

Follows instructions, responds to management direction; Takes

responsibility for own actions; Keeps commitments; Commits to long hours

of work when necessary to reach goals; Completes tasks on time or notifies

appropriate person with an alternate plan.
WORK ENVIRONMENT
The work environment is consistent with typical medical practice or clinic with public access, standard office furniture and equipment, office and medical supplies and equipment. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision and Depth perception. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and smell. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job summary is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.
SALARY AND BENEFITS
Competitive Compensation:
- Starting at _______ per hour base pay commensurate with relevant experience
- Compensation is further supplemented by bonuses.
Paid Time Off:

Sick time and Paid Time Off available after exclusionary period.
Health and Happiness:

Health, Dental, Vision, Life, etc. plan for you and your dependents.
Grow with Us:

Paid training, continuous learning, and career growth paths and tremendous promotion opportunities with outstanding performance and demonstrated potential.
Values-built Workplace:

Experience a challenging but rewarding, independent but supportive work culture founded and actively concentrated on our Core Values that guide our decisions and actions.