National Online Sales Concierge Manager

National Online Sales Concierge Manager (2601016)
Education and/or Experience

Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent professional experience

5+ years of experience in customer experience, online sales, contact center, digital engagement, or related functions

2+ years of experience leading or managing teams, programs, or centralized operations

Experience leading national or multi-market customer engagement or concierge teams

Champions a customer-first mindset and consistently drives service quality, responsiveness, and satisfaction

Translates strategy into scalable operations, balancing national consistency with market-specific needs

Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications

Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision

The noise level is generally moderate

Preferred Qualifications

Background in digital marketing, lead management, CRM, or marketing technology platforms

Experience supporting growth, market expansion, or high-volume campaign environments

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

Medical, Dental and Vision

401(K)

Employee Stock Purchase Plan

Flex Spending Accounts

Life & Disability Insurance

Vacation, Sick, Personal Time and Company Holidays

Multiple Voluntary and Company provided Benefits

Job: Marketing

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